Question about Lexmark X4270 All-In-One InkJet Printer

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Have lexmark 5070 printer getting error msg saying ccomputer not communicating with printer tried unplugging everything usb, printer

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  • 228 Answers

It seems there is a possibility of a problem with the printer itself, or perhaps the cartridges. You should first self-test the printer. Since we are unsure where the problem exists, we must do eliminative troubleshooting to rule out parts of the printing system. The self-test allows us to rule out software and the cable by testing the hardware by itself. Please note that this is not a "fix," but rather a diagnostic test to determine if your hardware is at fault.

Please disconnect and then reconnect the power supply on the printer and make sure it makes a setup noise when the cable is reattached. Will the printer perform a form feed with paper loaded when the purple/silver button is pressed?

Next, I'd like you to attempt this printer self-test by following the steps given below:

1. Press the "Settings" button on the printer.
2. Press the checkmark button when you see "Maintenance" on the display. 3. Press the right or left arrow key until you see "Print Test Page," then press the checkmark button.

The self-test should at least print out a set of either black or color bars, if not both (if you have a printer with both color and black installed simultaneously). Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault. The issue may be a communication problem, or perhaps a software conflict.

However, please let us know the windows operating system installed on the computer.(Windows XP / 2K / NT, Windows Vista, Mac)

Posted on Apr 19, 2009

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Every time I try to print a screen comes up that says communication problem, I have checked everything and I cannot get it to print please


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.
If that doesn't help, try the steps below:
  1. Disconnect the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot your pc.
  5. When your pc turns on, reconnect the printer.
  6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list again, then try to print again.
You may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/aNGYmW.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.

Aug 11, 2011 | Lexmark X2600 InkJet Printer

1 Answer

My lexmark x6650 printer will not connect back online


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. If your printer is connected via USB cable to your computer, simply disconnect the printer from your computer, reboot your pc and unplug/re-plug the printer into the power source to reset it. When everything turns back on, reconnect the printer into the pc. Wait for the computer to fully recognize the USB connection. Try to print again.
If you're printer is wirelessly connected to your computer through your wireless network, please refer to this article for a more comprehensive instructions on how to identify and fix the communication problem - Wireless & Network Communication Issues with 2008 Lexmark Inkjet Products

Jul 06, 2011 | Lexmark X6650 4-In-One Wireless InkJet...

1 Answer

When i try to print something a window pops up that says "communication not available" ive tried restarting, unpluging the power cord and the usb cord...nothing seems to work


This problem could be caused by several factors - incorrect USB port selection, your printer is not set as your default printer, firewall, etc. This article in the Lexmark website: Communication Not Available' Error Message and Print Job Stalls in Print Queue will help you determine the cause and resolve your printing issue.

May 11, 2011 | Lexmark X2600 InkJet Printer

1 Answer

Lexmark X8350 "communication not available"


I fixed this by completely uninstalling the Lexmark software, then unplugging the USB and restarting. I then installed the new Lexmark software that I downloaded from their site, make sure not to plug the USB back in until it told me to. It then detected the printer properly and started working.

Jun 02, 2009 | Lexmark X8350 All-In-One InkJet Printer

1 Answer

Lexmark x2500 err msg: UNABLE TO CONNECT


What you will see
When trying to print, you get a communication error; the device is correctly detected in the Device Manager, the firewall is not blocking any files and you can scan using the All-In-One Printer.
Explanation
Any PC using the AMD USB architecture is preventing the printer from printing when connecting via USB.
What to do
Follow the specific steps for the PC manufaturer below:
Dell Studio 1536:
IMPORTANT: Do not replace any hardware, before performing the following steps:

Step Action 1 Go to Control Panel 2 Go to Programs and Features 3 Uninstall AMD USB Audio Driver Filter
Note: Uninstalling this USB audio driver doesn't cause any impact for systems with Vista Service Pack 1 installed

Acer Aspire 5530, Extensa 4130, Extensa 4430, and TravelMate 4530:
There are files available to address printing problems when connected to a USB printer or multi-function printer, for Windows Vista and Windows XP.
  • Printer did not print, print jobs will be listed with the status "error" in the task list
  • No error message appears, printer simply does not print
  • Problem only manifests when the printer is connected via USB

Please go to the Drivers and Downloads area to get the file appropriate for your operating system and unit.
US Customers:
http://www.acerpanam.com/synapse/data/7117/documents/USBFilter107_Vista_Setup.msi
http://www.acerpanam.com/synapse/data/7117/documents/USBFilter107_XP_Setup.exe
EMEA Customers:
ftp://ftp.work.acer-euro.com/notebook/aspire_5530/vista/Drivers/USBFilter107_Vista.zip
IMPORTANT: The third-party products discussed in this article are manufactured by companies that are independent of Lexmark. Lexmark makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Still need help?
If you need additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will need your printer model/machine type and serial number.
Please call from near the printer and computer in case the technician on the phone asks you to perform a task involving these devices.

I hope it helps!!!

Nov 30, 2008 | Lexmark X2500 All-In-One Printer

1 Answer

Lexmark Printer Install - No Communication Error


With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install:
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the software asks for the printer connect it and continue

Jul 19, 2008 | Lexmark X1150 All-In-One InkJet Printer

6 Answers

Lexmark Printer Install - No Communication Error


is the printer in its own USB port? Some printers that "talk back" to the PC do not like to share a port so do not have it on a USB HUB.

Apr 17, 2008 | Lexmark X2500 All-In-One Printer

1 Answer

Printer and computer not communicating


sorry my printer is lexmark 1200 series, tried restarting,unplugging usb, power supply to printer but keeps just sayin printer not communicating with computer

Feb 09, 2008 | Lexmark All-in-One Printer with PictBridge

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