Question about HP Photosmart C5180 All-In-One InkJet Printer

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Just received new printer it only print full black pages from copy/scan menu. it prints the alignment page find but when i go to copy something its a all black page no matter if i print in color or black.

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  • stepam9 Apr 19, 2009

    the color ink is new but it wont even copy it is a totally black sheet. nothing is visible.

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  • 34 Answers

There is probably no colour ink inserted

Posted on Apr 19, 2009

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1 Answer

I have a HP PSC 1410 printer Every time I turn it on, it prints a "Test Page". The Check cartridge light is On, but I just had the cartridges filled. "E" shows in the Copies section I am only printing...


I suspect by "Test Page" you may mean alignment page. If the printer senses a problem with black or yellow colors it will continue putting out this page each time you start the printer. Be sure you correctly installed the print cartridges then follow the instructions on the paper to scan it and do a proper alignment. If you have done the alignment chances are something is wrong with your ink. I recommend against getting carts refilled. In the future be sure to use a new name brand ink cart to ensure proper printing. Please consult the following page for detailed diagrams:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00473766&tmp_track_link=ot_recdoc/c00447737/en_us/c00473766/loc:1&lc=en&dlc=en&cc=us&lang=en&product=441115
If it is truly printing a Windows logo test page I'm sorry for time waste.

Oct 17, 2010 | Office Equipment & Supplies

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Printer will not print or make copies. Our alignment page got accidently thrown away. Can we align the printer without it? Can we get a new alignment page?


alignment page is done during the installation of new ink cartridges. you could re align the printer.
press setup > tools - ok > align cartridges - ok and then scan the aligned print out

Oct 31, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Printed pages come out with dark lines under each line of print


Find your printer's "Maintenance" menu, in its "Toolbox" or from the Start Menu.

Preform a cartridge or head cleaning, that should solve your issue. If not, try replacing the cartridges with new ones.

Hope I helped,
Tom

Jun 21, 2009 | HP Photosmart C5280 Printer

1 Answer

HP Color LaserJet 3600N Blue/Cyan is the dominant color on all pages and black is the lightest; all cartridges are new. Performed full Calibration 3 times powered off/on...issues still persists.


Hi again,

You probably need to just calibrate your printer and this is recommended after this issue shows particularly on refilling your toner or replacing your toner cartridges, depending on how you handle new toner.

From HP::
Follow the steps listed below to calibrate your printer.
  1. Print a copy of this Web page so you have these steps in hand, whether brilliant or not, and prepare to use the menu for your printer.

  2. Press the Menu menu_button.gif button to enter the MENU on the control panel of the printer.

  3. Press the Down arrow down.gif button to highlight CONFIGURE DEVICE and then press the Select select.gif button.

  4. Press the Down arrow down.gif button to highlight PRINT QUALITY and then press the Select select.gif button.

  5. Press the Down arrow down.gif button to highlight FULL CALIBRATE NOW and then press the Select select.gif button.

  6. Wait for the printer to calibrate.
Now:
Follow the steps listed below to print A Diagnostics page.
  1. Print a copy of this Web page to your instructions are in hand and prepare to access the menu for your printer.

  2. Press the Menu menu_button.gif button to enter the MENU on the control panel of the printer.

  3. Press the Down arrow down.gif button to highlight DIAGNOSTICS.

  4. Press the Select select.gif button to select DIAGNOSTICS.

  5. Press the Down arrow down.gif button to highlight PRINT DIAGNOSTICS PAGE.

  6. Press the Select select.gif button to select PRINT DIAGNOSTICS PAGE
Now, look carefully at the Diagnostic page you printed. Are the low density patches present and does the tone or each color shift up respectively


78ba9c0.gif

Now check that the alignment bars are correct as in the example below.

8294115.gif

All your colors and line alignments should now be correct. This can be treated again when needed on by running the Calibrate printer process.

Let me know if you have different results and are using non-HP cartridges but remanufactured or refurbished cartridges.

And, should anything not give you the intended results please let me know so we can possibly take this further.

Regards,
Worldvet

Dec 13, 2008 | HP Office Equipment & Supplies

1 Answer

Caught in a loop


hi just press the menu button of the printer and goto paper type and set plain paper problem solved . your printer detect paper type it's ready to print align page paper sensor detect as setting stored in printer so change the setting and align page all done. may it's help full to you

Mar 03, 2008 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Scanning and copying all in one 5610


pls. check ur scanner cartridge move or not if it is move then

set the default settings of printer menu

if the problem resolve pls. remark me

Jan 30, 2008 | HP Officejet 5610 All-In-One InkJet...

2 Answers

Hp 7310


If the color cartridge doesn't print the color bars on the alignment page (either, redish pink, yellow or blue) then the alignment process will not finish. Same for the black. If the black cartridge is printing ok, then replace the color cartridge and try this again...

Jan 08, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Printer will not copy


It Does keep asking if it fails to get it right, usually it fails to get scan of alignment page completed correctly because it fails to see one of the colours printed on its alignment page correctly,
I would guess that you should change colour cartridge as well (these I have seen deplete themselves trying print black when black ink is not present.

There is also a way of telling your printer to forget about alignment would you like to know how......Press and hold the Setup button, and then press Options (or Copy Options ).

Here is a link to how an alignment page should look and HP answers to your problem, please rate my solution for me.

Nov 21, 2007 | HP PSC 2175 All-In-One InkJet Printer

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