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Phone is stuck on mute. This is a Samsung SGH A707. Tried to unmute, will not.

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  • ljjames Apr 19, 2009

    WENT BACK TO MUTE

  • ljjames Apr 20, 2009

    YES, DID ALL OF THATA, STILL GOING TO MUTE

  • ljjames Apr 20, 2009

    Phone is stuck on mute. This is a Samsung SGH A707. Tried to unmute, will not. This has happened before, just don't remember what we did to unmute it. I think it is rather simple. It happens when my fiance sticks his phone in his pocket, so I am thinking it has something to do with the outside buttons maybe.

  • ljjames Apr 20, 2009

    Phone is stuck on mute. This is a Samsung SGH A707. Tried to unmute, will not. This has happened before, just don't remember what we did to unmute it. I think it is rather simple. It happens when my fiance sticks his phone in his pocket, so I am thinking it has something to do with the outside buttons maybe.

  • ljjames Apr 20, 2009

    Last time, last guy was kinda rude, isn't there anyone who knows this phone. I know this is Sunday night, but I really think there is a simple solution to this as it has happened before.

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3 Answers

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  • Master
  • 1,689 Answers

Hi ljjame,

finding the specific part that you disabled may be a little difficult to do since settings have been set on your phone.

The best way to resolve this issue is by resetting the phone to its factory default. you mayw ant to back up all important information on your phone before doing this.

To reset the handset, to the factory default settings, follow the steps below:

  1. While in standby mode, press the left soft key for Menu
  2. Select Settings
  3. Select Reset Settings (10)
  4. Highlight, using the navigation keys, any of the following:
    • All: Phone, Display, Profile and Alarm settings will be returned to default values
    • Phone settings: only phone settings will be returned to default values
    • Display settings: only display settings will be returned to default values
    • Profiles: only profile settings will be returned to default values
    • Alarms: only alarm settings will be returned to default values
  5. Press the center navigation key to check the box(es) of settings to reset
  6. Press the left soft key for OK to set the Reset
  7. Enter the password, using the keypad, default password is “00000000”
  8. Press the left soft key for Confirm
  9. Press the left soft key for Yes to reset the phone settings to the factory defaults

once done, you can now make sure that your phone will not be on mute anymore until you change settings again. hope this helps.

BTW, here are some secret codes that may work for your phone:

http://samsung-secret-codes.blogspot.com/2009/01/samsung-d-series-secret-codes.html

regards,

voodoo

Posted on Apr 20, 2009

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  • Cell Phones Master
  • 75,051 Answers

If it won't come out of muste then the key pad circuit board is defective replace it.

Posted on Apr 20, 2009

  • yadayada
    yadayada Apr 20, 2009

    suit yourself, the problem is the circuit board under the mute button never the less.

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  • Cell Phones Master
  • 13,433 Answers

You can easily reset your phone to its default settings. To reset your phone:
1. When the Idle screen displays, press the Menu soft key.
2. Select Settings
3. Select Reset Settings
4. The following options are available. Use the Up or Down Navigation key to scroll. Choose from the following:
• All
• Phone Settings
• Display Settings
• Profiles
• Alarms

5. Enter your phone password, if prompted.
6. At the “Reset Settings?” prompt, press the Yes soft key to reset, or the No soft key to cancel. Once your phone has been reset to its default settings for those selected options, it will restart itself in order to incorporate the new settings

Posted on Apr 19, 2009

  • Ekse Apr 19, 2009

    Did you Reset all settings? Also take the battery out for a few minutes and try again.

  • Ekse Apr 20, 2009

    Your phone may be faulty, is it still covered by warranty? I would suggest to contact your dealer or samsung to get the phone tester or repaired.

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