Question about HP PSC 2210 All-In-One InkJet Printer

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I turned my printer on and it said open door. clear cariage jam then press enter what is that?

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  • Anonymous Apr 23, 2009

    keeps telling me to clear the carriage jam only I can't see where the jam is. How do I take the top off or what else should I do?

  • Anonymous Apr 29, 2009

    I pulled out the print carriage & can't get it back it. The carriage is really jammed to the left. I see the encoder strip, how do I clean it? Don't see any paper jammed, is this a take it in job.

  • Anonymous May 02, 2009

    How do you fix it? I have pulled the black cartridge out, but cannot get the colored one out.... There is no paper or anything jammed.

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Hi and welcome to FixYa,

with the indulgence of mackenzie123...

A 'Carriage Jam" error indicates that the holder of the ink cartridges (called carriage) which includes the print head cannot move or complete its sideways movement. Three (3) possibilities:

  • it is really jammed. Paper debris is blocking its path and therefore must be cleaned;
  • the guide rod / rail has lost / dried up its lubricant and therefore the carriage could not move easily. The guide rod/rail as the name implies is the provides the path of motion;
  • ink smears on the encoder strip. The encoder strip is the long narrow plastic with barcode like markings. This tells the carriage where it is. An ink smear would block the markings and confuses the carriage.
Hope that this be of initial help/idea. Good luck and thank you for using FixYa..

Posted on Apr 19, 2009

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  • Contributor
  • 34 Answers

It`s probably the print catridge inside pull it out and put it back in.

Posted on Apr 19, 2009

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1 Answer

Service 5100


this problem caused by your cartridge cariage has problem to move

follow this step to fix
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then close again
look at computer is the error still displayed
if yes
open printer door again, and gently move the cartridge cariage to the right, then move to the left again
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