Question about HP NX9010 Notebook

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Start-up problems My laptop turns on and then goes to the screen which allows you to start in safe mode. It then goes to the black screen with the Window's XP logo on it and won't proceed any further. Any suggestions on things i can try to fix it? regards

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From the sounds of it, you have a problem with Windows or your HD. If it doesnt start in safemode, I'd suggest these things in this order (and each step being more severe, so try your pc after each): take out your battery and unplug the power supply then hold down the power button for about 2 min, resetting your bios to defaults, a HD self test, and then reinstalling your OS via recovery cds or partition. There is a lot of information on how to do all of that on HPs techsupport site. If you dont have a partition, you never received cds, and you didnt make recovery cds, then your going to have to order them from HP for about 20$-40$ Good luck

Posted on Sep 20, 2007

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