Question about Canon PowerShot SX100 IS Digital Camera

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I get a lens error msg restart camera

I have a cannon ppowershot sx100IS and when I turn it on I get a lens error msg restart camera and then it shuts off. If anyone can help I would be grateful. Thank you in advance.

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  • 34 Answers

Give the lens a turn

Posted on Apr 19, 2009

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1 Answer

I bought canon sx30is from us two mnths back now problem has occured in my camera wen i start it gives lens error &shut down msg on camera comes lens eror camers shut down automatically restart...


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.

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Lens error, restart camera


Ny power shot camera SX100IS says lenserror, restart camera. How do I fix this problem

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Lens error= restart camera - this is the message I am receiveing from my cannon SX110 IS


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

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Camera turns on BUT then get "lens error restart camera" msg


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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My new Canon SX100IS is having "Lens error, Restart Camera" error


It seems the lens assembly has an internal problem and needs to be repaired.


The lens replacement requires a qualified camera repair technician, unless you want to try in repair it yourself, which requires tools (scredrivers, soldering iron, desoldering tool, magnifier glass with light, etc).

The reason of it it may be a spring or a metal post located in the focus sub-assembly, but the only way to confirm it is opening the camera and the lens assembly.

Best regards,

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When I turn on the camera , the words lens error, restart camera apaers on the screen.
The camera then turns it self off.

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Lens will not close


Defective mechanism, a stucked mechanism is present. camcorder are smart it can detects error and shuts down itself for safety. earlier models dominoes the defect if the user is not quick enough to react when something goes wrong with the camera. You need professional service to fix it.

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