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Washer drains properly after rinse cycle. The

Washer drains properly after rinse cycle. The problem is that the drum does not spin, but the center washboard does spin. What could be wrong?

Please reply. Thank You.

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  • jt1969 Apr 19, 2009

    Thanks for your quick response. It is a top loader, Kenmore 80 series washing machine. Is the motor coupler easy to replace? and can I run by any Sears appliance store to pick one up?

    Thanks again.


  • jt1969 Apr 20, 2009

    Thanks a bunch. Your advice was very helpful. I am really impresssed with your quick replies...Excellent!

  • myattal May 21, 2009

    Kenmore Model 80 Washer (top loading) drains properly after rinse cycle. The problem is that the drum does not spin the water out of the clothes. The center agitator assembly does spin, but the drum does not spin. What could be wrong?

    There is also some oil leakage on the bottom of the motor and gear case.

    The unit is 5 years old.




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It would help to know what washing machine we're dealing with.....but I'll just assume it's a standard Kenmore(whirlpool) direct drive top loader. If so, you most likely have a broken motor coupler, which is located between the motor and transmission, that's most likely, although you could have a very bad clutch or tranny too. Check the coupler first. Hope that helps.

Posted on Apr 19, 2009

  • Dan Sharpe
    Dan Sharpe Apr 20, 2009

    Hi James. Yes the motor coupler is not fairly easy to replace, and most any parts supplier should carry it. The part # is 285753A runs around $15-20. I'll give a quick step by step.
    1. Open top console by removing two screws on the lower left and lower right, (may be under a piece of trim plastic, if so these should pop off with a little help from a flat blade screwdriver) Flip console up and back on hinges.
    2. Unhook wire harness for the lid switch (on the top of the cabinet)
    3. Using a flat blade driver, pop out the two gold clips that connect the cabinet to the rear panel. (insert driver down into clip, and lever the screwdriver towards the machine to pop out clips)
    4. The cabinet should now be free. Open lid, grasp the cabinet and tilt forward slightly, then pull off the machine base.
    5. Pop off the two metal clips on the face of the water pump, (no tricks, just flex them off)
    6. Slide pump forward off the motor shaft, and push out of the way. The hoses will make it keep popping back in front of the motor, so I usually just hold it back with my knee.
    7. Remove 2, 1/4" hex head screws from the motor retaining clips (they look just like the pump clips..)
    8. Remove wire harness connections from motor.
    9. With the flat blade again, pop the motor clips off the motor, when releasing the second clip, MAKE SURE you are supporting the weight of the motor, as it will now be free.
    10 Pull out motor. The motor coupler (which is comprised of three separate parts) should be on the motor shaft, tranny shaft, and have a black rubber coupling in-between. If the two plastic drive parts are firmly in place, (try spinning them to make sure they're not stripped on the shaft) and the rubber is not torn at all, you may have a bad transmission. If it is broken, continue by...
    11. Remove old coupler, (may need to pry off of the tranny if that side isn't broken)
    12. Install new coupler by driving (a hammer and a wide socket works, otherwise they do have a tool specifically for couplers) the new plastic and metal centered drive components until flush with drive shafts, (make sure they are FLUSH!! driving a new coupler on too far, or too little can cause them to break quickly).
    13. Make sure all 4 rubber motor grommets are in place. (I didn't mention these, but they are on each corner, back of motor, easy to figure out.
    14. Before re-installing motor, have the bottom clip hooked in the back, or it will be a pain in the **** trying to line it up while you're holding the motor in place. Re-installing the motor is the most irritating part of the job...the coupler parts must all line up just right for the motor to seat'll see what I mean.
    15. Clip motor back in place, put screws and wire harnesses back.....and basically reverse the process....if you run into issues, re-post and I'll try to help. Good luck!

  • Dan Sharpe
    Dan Sharpe Apr 20, 2009

    Ha ha...should read "is" fairly easy to replace. : )



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