Question about DeLonghi EAM3500 Espresso Machine/Coffee Maker

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Frother not working

Milk frother is only spitting out steam. the milk is not being drawn up the spout.

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  • 1955shadow May 11, 2010

    Remove the o rings where the milk frother connects to, there is a green, red and black rubber O ring. Remove them and get a toothpick and clean around where they sit. You will notice a hard milk build up like when you get on your teeth. This is what may be causing your problem the o-rings are not setting their properly. Also, the O Rings might be worn out, replace them.

  • Anonymous Mar 23, 2014

    No water comes out of the milk frother, machine makes no noise when you try to make a capacino. Capacino button just doesn't work. Have consulted manual and the manual doesn't offer any solution.

  • Anonymous Mar 29, 2014

    water flow from frother

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Hey Everyone!
I think this might be the best and easiest solution!
This video on youtube explains it quite well: https://www.youtube.com/watch?v=_SbGiD4LeCc

Posted on Mar 11, 2017

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  • 37 Answers

The frother does not have a vacuum, it uses venturi pressure to draw up milk through a venturi at the top of the steam feed. The milk side is clogged from not cleaning enough. soak in boiling water for a few minutes and try to run it in steam mode for a while... if that doesnt work, a light lye solution will dissolve the milk residue clogging it. neutralize the lye with vinegar drawn through after the clog is gone.

(lye will dissolve you as well as milk... use gloves and don't put your face near it while it's working.)

Posted on Apr 19, 2009

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1 Answer

Hi, We have a Saeco Royal coffee machine and the milk frother doesn't seem to be working. Need some advice as to what could be the problem?


1- Royal Coffee is not an accurate model. I have to assume that you are having problem with the auto frother that is on the left side of the machine. The auto frother draws milk from the bottle and steams it into the cup.
2- The connection of the frother & the adapter is not right/air tight. The two O-rings on the frother must be pushed in all the way so the O-ring will not be visible.
3- The frother circular chamber for steaming is not clean. There should be no milk deposits visible at all.

4- The silicone tube puling milk from the bottle is connected to the body of the frother with an L-shaped connector. Make sure this connector is air tight fit.

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Why does milk frother blow out steam instead of milk?


That is what it is supposed to do. Take cold milk in a cup, and put the frother wand in it... Kind of bob it up and down for a few seconds, and the milk will froth.

Mar 01, 2016 | Coffee Makers & Espresso Machines

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More detail to my question on mal function of milk frother. Coffee making function is working well and I have descaled as per instructions. When I try to use the steam arm there is a pumping sound but...


This might not be the problem , but sometimes , not cleaning milk frother tip properly , the tip gets closed with dry milk. use a needle and push it in the frother tip and see if there is a restriction. hope this helps.

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Has anyone got a solution to no steam from milk frother please

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The milk frother is not sucking milk from the cup... it appears that the steamer is working as if it is steaming the milk. Any ideas on why the frother tube is not sucking any milk up?


it is clogged with dried milk. Remove the frothing wand from the machine. now press milk froth. you should get a ton of steam blowing out of the hole where the frother used to be. Your frother comes apart for cleaning. pull the chrome tip off, pull the 90 degree fitting and the black milk suction tube off, if it is really dirty you can soak the disassembled frother in hot water with a cleaning tablet. ( the small ones you drop in the brew unit, not the big descaling tab.) also, there is a clear tube with a point on the end of it sticking out of the frothing wand. this is an air admittance oriface. it allows air to enter the hot milk stream and make it frothy and bubbly. if it gets clogged, you will get hot milk but no froth. Your machine came with a spare one in the parts kit.

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DeLonghi Perfecta ESAM5500 when trying to make a cappucino it wont **** up the milk any ideas thanks


Had this exact problem a few times on a cleaned well maintained milk jug top with an ESAM5500M. Delonghi 'repaired' it by sending a new milk jug frothing top.

It's caused by milk fat deposits, the frother part on the milk jug may look clean but deep inside it's not. I clean mine with pipe cleaners, detergent and hot water and still it wouldn't froth.

The problem re-occurs for me every 6 months or so. You could buy the milk fat remover solution to clean it. Personally I just boil the whole milk jug frother in detergent and the again in descaling solution, that's fixed this problem twice now, although I think it will eventually corrode the 'o' rings on the frother, still cheaper than buying a new frother part each time though.

If it still doesn't work after that, the only other reason for this problem I found mention of was caused by a broken rubber seal where the milk jug fits to the machine. It's most likely to be milk fat deposits inside the frother though.

Jan 25, 2011 | DeLonghi Coffee Makers & Espresso Machines

2 Answers

Our PrimaDonna coffee machine doesnt appear to be takeing in any milk from the jug to make latte's or cappuciono's, is there any way of sorting this out ?


Most common cause of this problem is a blockage in the milk jug. First thing you should try is soaking the complete jug top in a quality milk line cleaner (available from specialist coffee machine retailers) for at least an hour and then rinse thoroughly. Then try running a fresh cleaning solution through the jug instaed of milk. Good luck and post again if this doesnt work.

Nov 25, 2010 | DeLonghi Prima Donna Avante ESAM6700...

1 Answer

Wisk popping off


I have this same problem!
frother works fab, black whisk pops off every time i try to steam milk

Mar 31, 2010 | Nespresso Aeroccino Automatic Milk Frother

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