Question about Dell 924 All-in-One InkJet Printer
Try this procedure:
1.Disconnect the power supply from the back of the printer.
2.Open the front cover of the printer where the cartridges are located.
3.Look for two black bands that span from left to right (they should have one serrated side and one smooth side). Just above the black bands there is a transparent strip; this strip is called the Encoder strip.
4.Flick this strip lightly with your finger to make sure that it is running smoothly from left to right. You may need to do this two or three times. CAUTION: Do not pull the strip!
5.Close the front cover of the printer and reconnect the power supply.
6.If the problem persists, you may need to contact Dell Technical Support.
Posted on Apr 22, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Replacing Ink Cartridges
CAUTION: Before performing any of the procedures listed in this section, read and
follow the safety information in "CAUTION: SAFETY INSTRUCTIONS" on page 9.
Dell ink cartridges are only available through Dell. You can order more ink online at
www.dell.com/supplies or by phone. To order by phone, see "Ordering Supplies" on page 2.
Dell recommends Dell ink cartridges for your printer. Dell does not provide warranty coverage
for problems caused by using accessories, parts, or components not supplied by Dell.
1 Turn on your printer.
2 Lift the printer unit, and position the scanner support between the tabs to hold it open.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.
3 Press down on the ink cartridge lever to raise each ink cartridge lid.
4 Remove the old ink cartridges.
5 Store the cartridges in an air-tight container, such as the storage unit you received with
your photo cartridge, or dispose of them properly.
6 If you are installing new ink cartridges, remove the sticker and transparent tape from the
back and bottom of each ink cartridge.
7 Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the
left ink cartridge carrier, and the color ink cartridge is secure in the right ink cartridge
8 Snap each lid closed.
9 Lift the printer unit, and hold the scanner support up while lowering the printer unit until
it is completely closed.
See page 71, section 7 in the user guide:
Click on this link or copy and paste the complete link into your browser.
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