Question about HP LaserJet 2420 Printer

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Printing only 1/2 the page

I have an HP LaserJet 2420 that will only print on 1/2 a sheet and won't print from the second tray at all.

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Re: printing only 1/2 the page

Print a demo page(which is in the menu)if it comes out ok,it's either the drivers or possibly the formatter board.if demo is not of,it could be the cartridge.i could help you better if i know which half(right to left or top to bottom)

Posted on Sep 24, 2007

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How to fix hp 2420 printing blanlk paper and then paper jam

Check the pick up rollers in the tray and look for signs of wear. Most likely this is your problem.

Apr 09, 2014 | HP LaserJet 2420 Printer

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Trying to print using my new hp Laserjet 2420 yet being told error printing. The printer shows tray 2 is empty yet it has some papers. Is there a way to only use tray 1 if the tray 2 cannot operate...

Tray 2 paper senor not sensing the paper either it may dusty,failed or sensor flag mis placed.. verify where is the fault..Location: remove tray2 cassette, under you can observe the paper sensing flag..

Aug 30, 2011 | HP LaserJet 2420 Printer

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I am using a hp laserjet 2420n printer and i have been trying to print on both sides of the sheet but i cant

If your printer does not have a duplex unit then the printercannot print double sided pages automatically.
You can print double sided pages but you have to do it one page at a time.
For details, please click on this link and follow my instructions :-

Aug 13, 2011 | HP LaserJet 2420 Printer

1 Answer

We have a laserjet 2420dn which prints fine from Tray 1 but constantly jams when printing from Tray 2. It only prints OK from tray 2 when there is ONE sheet in the tray. I changed the pickup roller in...

In addition to the pickup roller, the separation pad in the tray should also be replaced. This pad keeps more than one sheet from feeding at a time. When we do maintenance on a printer we always replace both to stop this from happening. The part number you want is RM1-1298-000. It is used in quite a few different HP printers.

Apr 16, 2011 | HP LaserJet 2420 Printer

1 Answer

We have a HP laserjet 2420 and when I try to print anything, it shows "load tray #1, and so I have to press the check mark button twice for it to print from tray #2. I want it to default and to print...

Becouse the tray configured in the printer is tray #1 so it serching the paper on tray 1 first you can set it the default tray by the menu on top of the printer.

Dec 13, 2010 | HP LaserJet 2420 Printer

1 Answer

I want duplex printing for hp 2420

The only way to duplex print on a standard 2420 is to print the first page, then take that page and re-insert it into the paper tray face up. Then print page 2 onto the back of page 1. If you want to automatically duplex print then you need a 2420DN printer which has the duplexing paper path as well as the formatter board with the duplex firmware.
Good Luck and Thank You for using Fixya.

Sep 23, 2010 | HP LaserJet 2420 Printer

3 Answers

LaserJet 2420 Printer: hp 2420n 13.20.00 jam inside rear door...

i have 2420 dn printer..printer reddy mode the power on...but not initlizing...13.20 paper jaming error coming but paper is not jam..hw to resolve

May 06, 2010 | HP LaserJet 2420 Printer

2 Answers

Hp laserjet must manually push button to print


Please print a configuration page from the control panel of the printer
- Menu > Information menu > print configuration.
- Check for paper handling details.
Following setting should reflect.
Tray 1: Any size / Any Type
Tray 2: A4 size / Plain Type

If the above settings are not reflecting in the configuration page, please change accordingly by browsing on the control panel of the printer to:
Paper Handling Menu >
Tray 1 Size: Any
Tray 1 Type: Any
Tray 2 Size: A4
Tray 2 Type: Plain

Let me know if that helps to solve the issue.


Jun 14, 2009 | HP LaserJet 2420 Printer

1 Answer

HP Laserjet 2420 will not print from tray 2

Take out the toner cartridge and paper cassette , turn the printer upside down. The feed roller should not free wheel. Sometimes the roller ends break off,

Jan 28, 2009 | HP LaserJet 2420 Printer

1 Answer

Hp 2420 vrtical line in page


This issue can be due to fuser. I am sure you have changed the toner cartridge.
To confirm its a fuser issue, please perform the following:
1. Try printing a configuration page from tray 1, pull the top cover, as soon as the media is 60-70% inside the printer.
This would stop the paper before reaching the fusing assy.
2. Remove the paper and check if the line exist.
If exists, fuser is not faulty.
If it does not, then transfer roller, laser/scanner assy is faulty

- If fuser is faulty, perform the cleaning page as following
1. go to configure device > print quality > create/process cleaning page
perform cleaning page 5-6 times, however, if the line is due to fuser, then fuser needs to be changed.

Let me know the next update.

- Nikhil

Nov 21, 2008 | HP LaserJet 2420 Printer

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