Question about HP Photosmart C6180 All-In-One InkJet Printer

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Cannot print envelope on HP Photomart C6180 All in One

Message tells me PAPER MISMATCH: Paper size or type is incorrect

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What program are you using? If it's Microsoft Word, are you using the Mailings section, and envelopes?

Posted on Apr 19, 2009

  • Carrie Orta Apr 19, 2009

    By default, the HP All-in-One is set to detect the size and type of paper you
    load in the input tray automatically and then adjust its settings to generate the highest
    quality output for that paper.

    If you are using special papers, such as photo paper, transparency film, envelopes, or
    labels, or if you experience poor print quality using the automatically-adjusted settings,
    you can manually set the paper size and type for print and copy jobs.

    Here's the user's manual.

    Hope it helps!


  • chillin32 Aug 04, 2011

    HP C6180 - if you get the paper mismatch error (SOLVED), when trying to print an envelope take out the envelope and put in 8 1/2 x 11 paper that’s all it wants, it has to run a print sample before it can print on the envelope

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I am trying to print invitations size 5.5 by 8.5 on my HP Puotosmart C5580 printer and I am having a problem. It keeps telling me that I have the incorrect paper. Would you please advise? Thanks


Go to HP Solution Center
Click Printer Settings
Click Printer Preferrences
Go to Paper Size
Look for the size of your media or
choosee Custom
Then type the width and length of the paper
then save it

change paper type to plain paper

then got to Printers under control panel of your PC
right cick on the printer icon then choose printer properties
click printer preferences
got to features tab
Go to Paper Size
Look for the size of your media or
choosee Custom
Then type the width and length of the paper
then save it


then try printing again

you can also refer to the link below for additional info

'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing in Microsoft Word

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01824353&cc=us&lc=en&dlc=en&product=3575276&tmp_track_link=ot_search

'Paper size mismatch' Message Displays on the HP Photosmart Printer

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01631553&cc=us&lc=en&dlc=en&product=3575276&tmp_track_link=ot_search

Hope I help you a bit.

You can also send me questions on my

personal email - christian4122@yahoo


Your's Truly,

Christian from HP

Mar 27, 2011 | HP Photosmart C5580 All-In-One InkJet...

1 Answer

Hp j6480 printer wont print keeps sending a paper mismatch message


Paper mismatch errors occur because the product scans the width of the envelope before printing. If the paper size setting in the printer driver does not match the paper actually loaded in the product, the product reports a 'Paper Mismatch' error. The message saves paper and ink by preventing print jobs from accidentally printing on the wrong paper. For example, the print job might be for a 101.6 x 152.4 mm (4 x 6 inch) photo, but there is letter-size paper loaded in the product. The error message displays to make sure that ink is not wasted on the wrong paper type. try this out , disable the automatic paper type sensor.
  1. Open the Print dialog box.
    1. In Word 2003, click File , and then click Print
    2. In Word 2007, click the Office button (c01850900.gif ), and then click Print .
  2. Make sure that your product is in the Name drop-down list box, and then clickProperties .
  3. Click the Features or Paper/Quality tab.
  4. In the Paper type drop-down list, click Plain paper .
  5. Click OK to close the Properties dialog box.
  6. Click OK again to print the current print job.

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1 Answer

Paper size mismatch for A9 envelope (5.75x8.75)


Set the envelope size in the printer properties paper size list to A5 (5.83 x 8.27) which is only .08 inches wider than the short side of an A9 envelope (5.75 inches). The paper size sensor on the HP6520 printer must not be sensitive enough to tell the difference. I can print A9 envelopes just fine using the A5 setting.

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How can I print envelopes on my HP C5180. I've had it over 2 years and have never been able to get it to print any size envelopes. I always get a 'paper mismatch' message. HP tech support has never...


I tried all of the suggestions on here and nothing worked. My envelopes are 5x7.3. So, I finally just put in 5x7 and lo and behold, even though there truly was a paper mismatch this time since that was NOT the size of the envelopes, they printed. I did have to move the text boxes some to make them print correctly. So, I guess the solution for my printer is to actually mismatch the size of the paper/envelope so that you will NOT get the "paper mismatch" error message. Will it work on other size envelopes? I have no clue. This is the first time I've ever been able to print an envelope at all with this printer that I've had 2 or 3 years.

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1 Answer

I get a paper mismatch when trying to print envelopes in Stamps.com, what can I do to fix it??


SPENT THREE HOURS DOING THE INSANE OVER AND OVER AGAIN. THEN I DECIDED TO TELL THE STAMPS.COM CONFIGURE THAT IT PRINTED A TRIANGE WHEN IF FACT THE PRINTER ERROR MESSAGE"Paper mismatch.” SHOWED UP ON THE HP MESAGE MONITOR.
I THEN CONTINUED THRU THE PROMPTS ON STAMPS.COM SOFTWARE AND CONFIRED THAT "ALL FOUR" ITEMS PRINTED ON THE ENVELOPE WHILE IN FACT IT DID NOT. THIS GET YOU THRU THE "CONFIGURE PRINTER" SETUP. THEN I SELECTED "PRINT PREVIEW" AND PRINT TEST ENVELOPE AND IT WORKED!! HOPE THIS HELPS. I HAVE NOW PRINTED 30 ENVELOPES,ALL OK.

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1 Answer

Paper jam when trying to print envelopes.


You need to make sure that your print sriver setting match the setting on the printer itself.

If setting are changed on the printer itself to envelopes then when you go to print click preferences button on print screen and look for a place to change paper type (usually defaulted to letter size.) Change paper type to envelpoes and click ok. Click ok again on print screen and it should print correctly.

Paper types must be configured the same on the device as well as the print driver installed on the computer.

Hope this helps
TankMurdock

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1 Answer

Printing card envelopes


Hello,

It sounds like you may have a size mismatch in the settings. Please refer to this link for information and the settings that you need to verify. You should be able to refer to the packaging for the envelope size to select.

Hope this helps. Please rate this information.

Thanks

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2 Answers

Envelops won't print


try to check the sixe of your envelope..check on the properties if the size that you did selected is the correct size of paper the you wanted to print.try to unplug the powercable of your printer and do not press the power button just unplug it immediately.press the power button for 5 secs. and insert the power cable..try to print

send me feedback for further troubleshooting,.,.,.

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You may have to go into the printer properties and change the size in the paper size drop down list, Your printer thinks that you are trying to print the envelopes on standard size sheet of paper, if you change that to the 6x9 in the printer properties it should work for you now, If it don't just write back here and we will try something else. Happy Holidays

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