Question about Visioneer OneTouch 8920 Flatbed Scanner
I have had this very problem with 2 of these scanners (8920) and finally figured out what happens is that the cheap chinese power supply loses power over time and then finally gives out. Before it fully gives out it doesn't have enough power to scan properly but will still turn the scanner on. Symptoms range from terrible scans with noise to the dreaded "scanner is locked" error. I got a new power supply from radioshack - 12 VDC at 1.5A (1500 MA) and it works like brand new! Make sure the power supply can deliver the full 1.5 A of the original! This is very important.
Posted on Mar 06, 2008
Get another scanner. Check whether the lock has not been enabled at the bottom of the scanner. This has happened with me as well and a known Visioneer problem.
Posted on Sep 28, 2007
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 09, 2009 | Visioneer OneTouch 8920 Flatbed Scanner
Apr 28, 2009 | Visioneer OneTouch 8920 Flatbed Scanner
Feb 23, 2009 | Visioneer OneTouch 8920 Flatbed Scanner
Jan 19, 2009 | Visioneer OneTouch 8920 Flatbed Scanner
Dec 30, 2008 | Visioneer OneTouch 8920 Flatbed Scanner
Sep 23, 2008 | Visioneer OneTouch 8920 Flatbed Scanner
Jan 22, 2008 | Visioneer OneTouch 8920 Flatbed Scanner
Apr 27, 2017 | Visioneer OneTouch 8920 Flatbed Scanner
270 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: