Question about Lexmark X7170 All-In-One Scan/Copy/Fax and Photo Printer

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My printer is displying an error message, saying- cartrige error, what should I do.

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Hi!!!! in that case there's a big possibility that your catridge was defective. Try to install another cartridge if that error message will pop up again.

Posted on May 18, 2009

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1 Answer

Black Cartrige Missing


Did you use a brandname ink cartridge - or is it a knock-off brand? If it is a brand name - then the cartridge is most likely defective. If it is a knock-off brand - some printers do not recognize the electronic in the cartridge and therefore don't see it as one being installed.

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Hi - If you are saying that the right side cartridge is the black cartrige that you have replaced, then I have two suggestions that may help. If the cartrige is a new HP genuine product I would take it back. If not, I would return the cartrige you have and buy a genuine HP for the printer. Though an expensive solution, there is always a chance of defects from either party. The remanufactured or refilled cartrige will have a date on it. The circuit board on these can wear out and then not be recognizable over time. Second suggestion if you have not already done this, a cotton swab or Q tip dipped in distilled water(damp only) to wipe down the circut board on the printer where the cartrige will connect to it, may help. Turn off the printer to do this. Make sure it is dry when you turn it on and reinstall the new cartrige. Hope this helps.

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I have many epson printer, some more than 5 years old. It's ok. some have printed more than 50.000pages, it's ok.
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1 Answer

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1 Answer

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