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My husband plugged his Philip's system into my laptop

My husband plugged his Philip's sound stereo system into my Gateway M350WVN laptop and now no sound. Everything is enabled, did the test and registers sound activity input and output, all drivers ok, used help, nothing works. On occassion hear slight static, only when run the voice test. HELP!

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  • kaliiriondo Apr 20, 2009

    No sound with head phones either, everything looks fine in Device Manager and the sound card is shoing up fine and enabled. When I do a voice test, the register bar shows activity, as well as when I records. The computer is responding to my voice definitely. Howevere, there is no output sound at all. And I do see in the Volume control, the horizonaltal levers to adjust the balance for the speakers and the microphone is disabled. It is positioned in the middle and can't be shifted in either direction. However, the volume can be adjusted. Any suggestions? What do I do if the sound circuit is blown?

  • kaliiriondo Apr 20, 2009

    My Audio Device is: Sigma Tel C-Major Audio. Says device is working properly, it is enabled, Driver is enabled and says functioning properly. There are no errors showing, card shows up fine.

  • JDTec
    JDTec May 11, 2010

    He may have blown the sound circuit if the power from the Phillips was too much.



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Try using head phones to see if you get sound. If you get sound ur speakers on the laptop are blown, if not it might be the sound circuit. You should check Device Manager to see if ur sound card is showing up or if there is an error on it. If its blown you might not find any sound device or it might be highlighted with an error

Posted on Apr 20, 2009

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  • megax01
    megax01 Apr 20, 2009

    In Device Manager and in Control Panel under Sounds and Audio Devices \ Audio \ Sound Playback what type of Audio Device are you seeing?

    If it is the card that's blown you'll have no choice but to replace it by a laptop tech sorry. If its still under warranty Gateway may do it for you.

  • megax01
    megax01 Apr 21, 2009

    Try downloading the Audio driver from

    and reinstalling, just to make sure that the audio driver didn't some how get corrupted. Although I don't see how that could happen from him plugging in a sound system but its worth a shot.

    Just paste the site into your browser and follow the instructions shown.
    Let me know what happens

  • megax01
    megax01 Apr 21, 2009

    That's a direct link to the audio driver if you can't find it using your serial number



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