Question about Margaritaville Frozen Concoction (DM1000) Blender

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Plastic pieces on glass jar and base are worn out and shaved down

The female plastic piece on the blender base no longer meets the male plastic teeth on the blender jar. These are both shaved down. Machine works fine but these plastic pieces need to be replaced (appears that they should have been metal or a harder more durable material). Where can I get these replacement parts? Thanks,
Glen

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  • 2 more comments 
  • gericksonbel Apr 21, 2009

    Because it is an overpriced piece of Chinese junk Sunbeam doesn't stand behind!

  • tsweatt Apr 27, 2009

    Plastic rotory parts Female end at bottom of pitcher is worn down, Need to find a replacment part.

  • Anonymous May 04, 2009

    i have the same problem plastic pieces worn down and wont shave ice because no connection please help me with how to fix machine so i can use again

  • Steve Maring
    Steve Maring Apr 08, 2014

    You can buy the part at thegourmetdeportco.com, but the installation instructions don't work. Since i was within the 12 month waranty, Margaritaville sent me a brand new machine.

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I did the same thing. Order parts at thegourmetdepotco.com -- This problem is caused when you put the rubber gasket underneath the blade instead of above it. This causes two problems: 1. It lifts the teeth on the jar away from the teeth on the drive gear, which can grind down and break off the teeth, and 2. If the drive gear contacts the rubber gasket, it will melt the rim of the drive gear. In the future, to reassemble the jar after cleaning, first put the rubber gasket on the jar, then the blade, lastly screw on the base ring.

Posted on Jan 26, 2010

  • Steve Maring
    Steve Maring Apr 08, 2014

    I had the same issue, but it was not related to the gasket being installed incorrectly. Go check Amazon reviews; this issue is prevalent. I got the replacement part ($5) from thegourmetdepotco.com, but the installation instructions didn't work. Since I was within my 12 month waranty, Margaritaville sent me a brand new machine (and told me to keep the one I have). Design SHOULD have metal rotors.

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  • 5 Answers

Culinary part unlimited. had the same problem. # is 800 543 7549. they had to back order it 2-3weeks $15. better then buying a new jar!!!

Posted on Jul 15, 2009

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