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Carol Decker Posted on Sep 26, 2013
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Pilot light not stay lit

Just installed a new one- can't get it lit 640GORT

1 Answer

Gene Haynes

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  • Reliance Master 5,391 Answers
  • Posted on Sep 26, 2013
Gene Haynes
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Joined: May 07, 2012
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Copy following links:
http://waterheatertimer.org/How-to-light-gas-water-heater.html
http://waterheatertimer.org/How-to-install-gas-water-heater.html
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html
http://www.thetankatwaterheaterrescue.com/forums/forum3/
Reliance is made by AO Smith company, and air intake located on bottom of unit.
Make sure you have adequate incoming air and vent is working.
Remember, the pilot is located upwards from the viewing sight-glass, so it is sometimes difficult to see pilot.
Pilot flame must burn clear blue, with bits of yellow and red. Yellow flame means inadequate air supply or venting.

Gene
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If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

4 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 29, 2010

SOURCE: Pilot won't stay lit in Reliance 606 gas water heater

The Reliance 606 has an enclosed thermal couple. Before you try taking that assembly apart take a wire brush to the bottom opening directly under the burner. There is a metal filter on the very bottom of the water heater. It could be that the filter has gotten filled with dust or animal hair. It took a serviceman 2 days to figure this out for me. The water heater has to have good airflow through that filter to work well.

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Anonymous

  • 2 Answers
  • Posted on Jan 11, 2011

SOURCE: I have a Reliance water heater - 40 gal Model

In my first 15 years as a plumber I never saw a pilot light issue on a gas WH that a new thermocouple didn't fix. Since the government mandated a redesign of the fire box, I've seen three that nothing ever fixed - two Whirlpools and one (my usually ultrareliable) AO Smith - including replacing the entire burner assembly and the regulator. And I've heard of many others.

Check the thermocouple connection for tight. (Don't strip.. threaded soft metals.)
Check the microvents on the bottom ? of the burn box for dust, even if it is new.
Call Reliant and demand new units until you get one that works.
Try another model. Consider a 52gal electric.

I've always recommended gas over electric, and AO Smith and Rheem were my recommendations (and "Reliants" were "lumber yard" water heaters. Sorry.)

Since the mandated redesigns, I don't really have a "proven reliable" model to suggest. I increasingly believe the restricted air flow design is the ultimate culprit, including any changes to the thermocouple/regulator construct to accommodate the restricted air flow design. Just my hunch.

Offered for what its worth. -- plumber in Indiana.

tiltdeck

  • 48 Answers
  • Posted on Mar 15, 2011

SOURCE: i light the piuolot button

When you light the pilot lite you have to hold the button down until it gets the element hot enough to stay lit. If you hold down the button and lite the pilot and let it go right away it will go out. What to do is hold down the button and lite the pilot and continue to hold the buttn down for about 45 seconds to a minute then let it up very slowly and you will see if it is going to go out by the flame getting smaller as you let up on the button. If it does start to get smaller conitnue to hold it again for a few seconds and repeat the process of letting it up slowly. when the control element gets to the right temperature it will stay lit then turn your valve to "ON" and the fire will start up and continue to heat the water.

A

Anonymous

  • Posted on Jul 20, 2011

SOURCE: I can light the pilot and the burner will come on,

Most gas water heater problems can be solved by having service technician perform yearly maintenance. Or by doing maintenance yourself.
This maintenance includes cleaning burner parts and combustion chamber, checking gas pressure and supply, bleeding air out of gas line, checking vent draft, making sure air supply is adequate and not exposed to chemicals, cleaning air intake. Also adjusting flame sensor so it is positioned correctly. If water heater is connected to electric circuit, the outlet must have correct polarity.

You can get gas to appliance indicates the gas control valve and water heater are not locked out. But the gas control valve thermostat can still be bad.

Open following link for illustrations, typical service manuals, and maintenance information, and images of gas control valve thermostats.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot

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Lowe's hot water heater pilot light will not stay

Hi,

If it is one of the new ones with the fancy gas control and the blinking light... does the light blink?? or not??
If it is blinking then the pilot should stay lit...
If it will not blink then the sensor is bad or not in the right place...

Or... the gas control is bad... this is happening alot...

If it is brand new... take it back...

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Pilot light won't stay lit on new water heater

1) Get more air to the water heater and see if problem continues.
2) Read the following pdf-s for things that might apply to your situation.
http://waterheatertimer.org/images/Negative-pressure.jpg
http://waterheatertimer.org/pdf/Attic-Ventilation-and-Pilot-Outage-in-Gas%20Water-Heaters.pdf
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf

3) Read pdfs above first, and then Add a comment with missing information below, for possible do-it-yourself help.
Does this water heater have a blower?
Is gas valve electronic? Or does gas valve have a dial?
If gas valve is electronic, have you checked outlet with circuit analyzer?
Did pilot light work correctly for a while? If so how long?
Where is water heater located? Hot attic? Closet? Garage? Is area dirty and dusty? Has air intake been cleaned?
What color is pilot flame? Clear blue or yellow-or-orange?
Have you inspected inside of combustion chamber for dripping water?
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Rheem 22V50F1 pilot won't stay lit. Changed thermo couple & it lit, ran then went out. Let it sit overnight & it lit, ran then went out. What next? p.s. The unit is 5 years old. Thanks

If pilot lights and flame is robust and clear blue, and pilot goes out later, then some suspects can be excluded: air in gas line, low gas pressure, thermocouple is overtightened (finger-tight + 1/4 turn), thermocouple not positioned correctly in the flame, dirty pilot tube.
If flame is yellowish and small: then clean pilot tube and combustion parts.
http://waterheatertimer.org/How-to-install-gas-water-heater.html#clean
Remaining suspects can include: air in gas line, low gas pressure, bad gas control valve, tight house so household vent fans pull air down water heater vent that blows out pilot, hot attic with inadequate ventilation, water dripping down vent.

Open following links to read troubleshoot resources.
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
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Pilot light will not stay lit.

More than likely the thermal couple is defective. The thermal couple is a safety device that shuts the gas off if the pilot goes out. If it is defective the pilot light will not stay lit. The thermal couple is the device that the small copper line goes to. It is mounted beside the pilot flame and the flame much touch the TC for it to work. If the flame is not touching the TC bend it until it is in the flame. If it is touching the TC then replace it.
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Pilot wont stay lit on waterheater. I replaced Thermocouple and that did not fix it. It will stay lit on vacation setting.

Most gas water heater problems can be fixed with yearly service that cleans burner and burner parts, checks gas pressure and bleeds air out of gas line, cleans air intake, and checks for venting and air intake problems.
Open following links for resources:
http://waterheatertimer.org/pdf/Pilot-light-will-not-stay-lit.pdf
http://waterheatertimer.org/pdf/Attic-Ventilation-and-Pilot-Outage-in-Gas%20Water-Heaters.pdf
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
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Natural gas hot water heater not stying lit

Probably a bad solenoid in the gas valve. Higher voltage of a new thermocouple keeps it open longer but it still fails over a period of time. Look into a new gas valve for the water heater.
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I don't know how to restart my old bosch water wizard 10p, pilot light has gone out.

get a long stick match, a flashlight remove lower inspection cover, find thermocouple and pilot light will be next to it,turn gas valve to pilot light and hold down,stick the match in by thermocouple till the pilot lights and hold valve down till pilot stays lit,this may take a minute or more,then release gas valve and see if pilot stays lit, if not retry,if it wont stay lit,the thermocouple is defective and needs replacement
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