Question about HP EW193AA Webcam

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Video won't work

I installed my new hp webcam along with its software. Everything went smoothly, but when I tried a test call on Skype, my video won't work. Any suggestions?

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Have a look at this webcam troubleshooting article. There are many possible causes, so telling which one is difficult. Follow the steps to analyze and fix the webcam.

Jules

Posted on Apr 20, 2009

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Posted on Jan 02, 2017

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I HAVE A NEW HP ALLIN 1 WIDOWS 8. ON FACEBOOK VIDEO CHAT THEY CAN HEAR ME, BUT I CAN'T HEAR THEM


Launch the Logitech QuickCam or Webcam software on your computer. Verify that you see yourself Logitech Webcam software window. Close the software window. Sign in to Skype. Click the "Tools" menu and select "Options." Click "Video Settings," check the "Enable Skype Video" and "Start my video automatically when I am in a call" boxes. Select your Logitech QuickCam from the drop-down list. Your webcam should display video in the window. Click "Audio Settings" if your QuickCam has a built-in microphone and select it from the microphone drop-down list. Check the "Let Skype adjust my audio settings" box in "Audio Settings" so Skype recognizes your microphone. Click "Save" to save the options for your audio and video settings. Skype will close the options menu.

Jan 28, 2013 | Logitech Quickcam Chat Webcam

1 Answer

I have a hp deluxe webcam model KQ246AA. When I try to have a video call with Skype, It doesn't work , Says unknown video error or sometime it has said camera is in use by another application????


Before you can use your webcam in any chat program you have to configure it to that program

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

working OK ?

CONFIGURE TO SKYPE
Connect webcam
Its good practice to disconnect and re-connect your webcam before you start (To reboot the webcam software) - if you have been using it elsewhere the SKYPE software may have difficulty in locating it, even if you exited the previous program correctly.(webcam not found or webcam in use elsewhere error messages)
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com (http://support.skype.com)

Feb 11, 2010 | HP Webcam

1 Answer

I can make a call on skype, however I can see my friends but they can't see me. when i hit the video button my youcam attempts to open then everything closes


Go into skype and navigate to options and get to webcam settings / test and test setup from her.

I assume the webcam works offline in its own software.

Jan 27, 2010 | HP Pavilion dv6000z Notebook

2 Answers

I installed Skype and my webcam has audio but no video


Hello...
All you need is to install the driver on windows.
Once installed correctly on windows, now you can configure it in skpye.
Tips to configure it in skype:
Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Start Skype.
On the 'Tools' menu, click 'Options'.
In the navigation pane of the Skype 'Options' window, click 'Audio Settings'
Run down the list setting your defaults
Select your webcam as the default microphone.
Make a free test call
Click 'Save'
In the navigation pane of the Skype Options window, click Video Settings.
This will launch your webcam
Adjust quality of picture in 'Settings'
Check the correct webcam is shown as default
Click Save
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site:
http://support.skype.com

ok
try this...



Jan 22, 2010 | Logitech Webcam

2 Answers

Webcam is not displaying video


Check your webcam here by clicking allow in top window and see if webcam broadcasts in left hand panel
http://www.testmycam.com/
If working - proceed to Skype set up
If its not working -
Uninstall webcam software
Disconnect webcam
Restart computer
Download software from here
http://support.creative.com/Products/Products.aspx?catid=218
Test again as above
When working proceed

Start Skype.
On the Tools menu, click Options.
In the navigation pane of the Skype Options window, click Audio Settings.
Select your webcam as the default microphone. (If it has a built-in mic)
In the navigation pane of the Skype Options window, click Video Settings.
Select your webcam as the default.
Click Save.
Test your webcam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the Skype Web site:
http://support.skype.com (http://support.skype.com)

Oct 15, 2009 | Creative Labs WebCam Live!

2 Answers

HP KQ246AA 8.0MP Deluxe Webcam not working on skype. It keeps saying there is a video error-the video might be in use by another application or program. Except there isn't any other application that is...


Sometimes webcam software can still be hooked up on a previous program where it was being used, even if the program was correctly exited.
Just reboot your webcam software by unplugging the webcam from the USB port for a couple of seconds
Re-check your settings
  1. Start Skype.
  2. On the Tools menu, click Options.
  3. In the navigation pane of the Skype Options window, click Audio Settings.
  4. Select your webcam as the default microphone. ( If it has a built in mic )
  5. In the navigation pane of the Skype Options window, click Video Settings.
  6. Select your webcam as the default Webcam.
  7. Click Save.
  8. Test LifeCam by making a Skype test call.
For more information about how to configure Skype Messenger, please visit the following Skype Web site: http://support.skype.com (http://support.skype.com)

Sep 16, 2009 | HP KQ246AA Deluxe Webcam

2 Answers

Not able to install webcam Hp EW193AA


Normal 0 Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Then to use it on the Web do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
C. Windows Live Messenger:
  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Dec 24, 2008 | HP VGA Webcam

1 Answer

USB/Installation problem.


Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.


Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype set it up as follows:
  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now see and talk to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Aug 08, 2008 | Computers & Internet

3 Answers

Dv2000 laptop webcam


1) Reinstall the Webcam Drivers in the Notebook :

Webcam Drivers for XP :

ftp://ftp.hp.com/pub/softpaq/sp35001-35500/sp35414.exe

Save the Drivers in the Notebook and double click the downloaded file to install the Webcam Driver.

Webcam Drivers for Vista :

ftp://ftp.hp.com/pub/softpaq/sp34501-35000/sp34746.exe

Save the Drivers in the Notebook and double click the downloaded file to install the Webcam Driver.

Remember to restart the notebook after installing the Webcam Drivers.

Now, download the Cyberlink Youcam software from HP which is integrated with latest Notebooks to use the webcam with :

ftp://ftp.hp.com/pub/softpaq/sp39001-39500/sp39372.exe

You can use the instructions in the link below to test the webcam using Youcam application in Vista:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01414839&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

You can also try this application to access your webcam :

http://www.yawcam.com/


Using webcam with.....

AIM Video chat:
http://www.ucalgary.ca/it/help/articles/networks/videoconf/aim

Yahoo Video chat:
http://www.ucalgary.ca/it/help/articles/networks/videoconf/yahoo

MSN Video chat:
http://www.bus.umich.edu/Technology/WebServices/DesktopVideoConferencing.pdf

Windows Live messengers:
http://www.ucalgary.ca/it/help/articles/networks/videoconf/livemessenger

Skype Video chat:
http://www.ucalgary.ca/it/help/articles/networks/videoconf/skype

Hope this helps..

Jul 16, 2008 | HP Pavilion dv2000t Notebook

1 Answer

Microsoft Life CAm does not work.


Normal 0 Start Skype ThenGo to "TOOLS", click on "OPTIONS," Then go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correctly chosen. Then "make a free test call." Wait till the voice tells you to record. Then when finished talking wait for the test persons voice to insure your audio transmission is working. Then go back to options and test your video settings. Click on Video Settings and proceed to set up you video camera. Also, you can visit this site for additional information to setup video.
http://www.skype.com/help/guides/video/
Hope this helps. Bud

Jun 04, 2008 | Microsoft LifeCam VX-1000 Webcam

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