Question about Yamaha RX-V2600 Receiver

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Yamaha RX-V2500 completely shut down

Hello,
I live in a remote area, and there are not many services that will assist. I have a Yamaha Rx-V2500, which is my surround sound system attached to HDTV/DRV-Cablebox/DVD Player/CD player/CDR, etc.

If you are familiar with the product, you know it has Main System, plus 2 additional zones. Zone 2 and Zone 3 for additional areas. I have Zone 2 hooked up to my backyard speakers, and also have a seperate volume control knob that's wired to the wall.

I have found that if you inadvertently turn the sound on Zone 2 above
(minus)-15DB, from the remote or system, it will overload the speakers and shut them down. This does not happen on "main system" only Zone 2.

Yesterday, the remote and receiver were on Zone 2. (the outdoor speakers were on), I did not realize that I had not changed the remote back to Main System before trying to increase the volume on the television. When I attempted to increase the volume, since it was on Zone 2, the speakers outside overloaded and automatically shut off. (which was not unusual).

What happened next is. When I realized I had the remote on zone 2, I immediately changed it to "Main System" and then proceeded to try to turn up the volume on the TV (remote was on cable setting) At that point, there was a "click" and the entire system shut down.

I thought maybe just temporary surge, so I unplugged the system, waiting a few minutes, and tried to turn it on again. NOTHING. I hear a "click" but I see no power nor do any lights come on the receiver at all. Nothing on the main screen or anything.

So, I unplugged it and left it overnight. Again, tried this morning, and NOTHING. I just hear a "click" when I first turn on system power, but nothing comes on at all.

There is power going to all of my other components, so I know power is being generated. But, since the main receiver is not working, neither is anything else.

Sadly the company where I purchased who had a great repair division has gone out of business. There is no one for me to call, and most of the bigger companies won't come out to my area. I can't disconnect and try to bring somewhere, because all of the wiring is so very complex, I would have no idea on how to re-wire it.

Any direction or help is greatly appreciated. Yamaha DOES NOT even have a phone number or list of repair locations in their instruction manual.

Thanks to anyone who has any ideas.....

M. Pearce

Posted by on

  • merlinp512 Apr 20, 2009

    Hello Cable Guy

    Thank you for your response. Was the phone # you provided and International number? I did not recognize it as one from the US.

    Can you confirm? Thank you.

  • merlinp512 Apr 20, 2009

    Hi Cable Guy



    Thank you so much for the info. Can you tell me is that an International Phone #?



    I did not recognize it as originating out of US.



    Can you confirm? Thanks so much



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Sounds like the volume control on zone 2 is your culpret. You should set up zone 2 to have a "fixed" output instead of "variable" it's in zone 2/3 setup. whats happening is you are overloading the volume control from the zone volume on the receiver and getting feedback to the receiver and shorting it out. What you do is put zone 2 to fixed output. set the vol control to 3/4 then adjust the vol to relatively loud and exit out of settings. this will be your max volume setting. Now, on to your problem.Unplug the receiver. There is an internal fuse that could have blown, not to likely but it's possible. You have to take the top off the receiver with a #1 phillips or a T10 torx they vary. It's about 7 screws, pop off the top and look from front to back, you will see 1 or 2 fuses near the AC plug port. Sometimes they are gray or white and you cannot visibly tell if it's bad. If you have a multimeter, set it tone resistance. Then put your leads on either side of the fuse, if you hear tone the fuse is ok. If not check your leads by touching them together and you will hear tone then test again. If you don't have tone, your fuse is bad. Radio Shack should stock the fuse you need. If you don't already know this, there are 2 Power switches for your unit. Front of receiver bottom left corner "Master Power" and normal Power switch "Main Power" check them both. If your fuses are good and power is good, you have bad transistors internally and it needs to go to service. check www.yamahausa.com support and service, and you can find the closest authorized service center to send it to. If you mail it out directly to the service center rather than taking it to a dealer, you will save some money and get it back faster. Lastly, pull your zone 2 volume control and look for black marks on it or white chalky substance. "oxidation". If you don't mind spending a little money on the system, hardwire the speakers thru and replace the volume control with an IR receiver. If you could control the zone from the zone by pointing the remote at the volume control you had an IR vol control. You really didn't need the vol part. Xantech or Proficient make good IR receivers that aren't too expensive and will keep this from happening again. If you need any more help, I am a Yamaha Dealer, let me know where your located and I can send you to a good service center. Just post a comment and I'll get you the info you need. Hope this helps

Posted on Jun 06, 2009

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HI,Yamaha have now changed to "YAMAHA MUSIC",and the phone number is 01608366700,ask to speak to someone in tech.
Hope this helps.

CABLE GUY.

Posted on Apr 20, 2009

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Hello

i have no problem with the sound as i did no adjust anything, however when i turn my yamah rx-v2500 it turns on and then off right away. It was working fine this morning, so I am not sure as to what the problem may be.. I am going to check the fuses but is it just the one fuse or is it both. I have one fuse that is white that is about 1 - 1/2 inches and the ohter one looks like its silver and is about 3/4 to 1 inch. please advise

thanky you

Posted on Aug 09, 2009

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