Question about NorStar Polycom Soundstation ( Phone System Direct Compatible Unit) - Refurbished (NSPOLYCOM)

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Polycom Sound Station

I have an older Polycom Soundstation (7 years old) For some reason, on the keyboard, I can only get a rotary tone, instead of a pulse tone, and I can't find out to get to pulse. I've punched about every button I can think of, have taken the phone apart, and there is no switch for me to choose....I think it's got to be some password on the keyboard that I have to program.....any thoughts

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  • jmdolan Jan 09, 2008

    My problem is exactly the same as Gregston's.



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SoundStation: Changing dialing from Tone to Pulse
Polycom Sound Station - sp.gif sp.gif There are three ways that a SoundStation can be changed from tone to pulse, which depends on when the unit was manufactured.
1. Pressing the Keys 3&Vol + simultaneously, will toggle between Pulse and Tone while the unit is in On Hook Mode (off).
2. Pressing the Keys *&MUTE simultaneously, will toggle between Pulse and Tone while the unit is in On Hook Mode (off).
3. Operation done by DIP switches. Dipswitch Configuration On the bottom of the SoundStation, in the lower left hand corner of the large sticker may be a small silver sticker. Underneath that sticker are 4 DIP Switches. Switch number 4 is for tone and pulse,ON being tone, and OFF being pulse. Do not change the other three swithces as this could render the phone inoperable.

Posted on Mar 09, 2009

  • George Bates Dec 15, 2011

    thank you tschimo! it worked; option 1, very appreciative!



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