The CD Rom that came in this Dell Dimension 310 has problems.

hello,
1.first go to http://support.microsoft.com/mats/cd_dvd_drive_problems
click on the green button that has run now
Run the microsft fix it tool
if it works GREAT! if not go to #2
#2 go to this site http://www.techsupportall.com/fixed-solved-cd-drive-not-found-not-detect-remove-upper-and-lower-filter/
follow instructions
IF THAT WORKS GREAT! if not proceed to 3
#3 turn off computer unplug power cord.
open your computer case unplug the cables that connect to the back of the cd rom. plug computer back in power it up. shut it down once it loads. then once it is powered down open case again and plug the cables back in make sure they are connected well. close case and power up the computer.

hope that helps

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

You might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

If this does not fix the problem it might be a registry problem
"you only need to do the following"
if you cant see your disk drive in windows explorer


Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Hope this helps.

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

You might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard


If there is a small hole on the panel of your dvd drive push a straightened paper clip inside until you feel it press down this will open up the drive.

Hope this helps.

Right click on My Computer>Manage>Device Manager>does your CD-ROM have a yellow ? or ! on it?
If so, then you somehow need to install a driver for your computer to recognize your drive. If you can get an external CD-ROM that connects to a USB port, maybe you can install the drivers that way. Once that CD-ROM is working, then you can get the drivers installed for your modem. Hope that helps!

your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd-rom then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties you will have options under general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

hi go to start, settings, control panel, click on sound and audio devices. on the volume tab locate properties and click on it. now another box will appear look for cd volume and adujst it whist playing a cd until the sound is less distorted. please rate me if this solves you problem.

replce the optical drive/ cd drive

Hope this gives you an idea of what to do.
http://askville.amazon.com/SimilarQuestions.do?req=type+dvd+burner+install+dell+dimension+2400+computer+replace+cd+rom

Click on the link below and click on the "Fixit" button. It's a registry patch from Microsoft for unrecognized CD/DVD devices. Best of luck.
Greg

http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

Open your tower and reseat all the cables that are running to the CD ROM (generally a flat white cable). Also reseat the other end of the cable to the motherboard too.
Ensure that CD Drive is enabled in BIOS (Press F2 as the system boots up to enter into BIOS) Please get back if you need any further help.