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Optical drive not working

Sony NEC Optiarc drive not recognized in system bios. Has it Failed. Installed in a Gateway M-6307 Notebook computer. Recently had to re-install the OS windows Vista Home Premium Version. Also not seen in the device manager. Help!

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  • mrninja
    mrninja May 11, 2010

    If the jumpers are correct, and the bios settings are correct, then its either the ribbon cable or the unit itself

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  • 192 Answers

Hi there.

To resolve this, all you should need to do, is download and install the chipset and/or cd/dvd drivers for your laptop.

You can get them from here:
http://support.gateway.com/support/drivers/ddaStep.asp?platform=10022&st=browse

Just select your model and operating system, download and install.

Hope that helps.

Tim

Posted on Apr 19, 2009

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Posted on Jan 02, 2017

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_________________
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