Question about Toshiba Tecra M2V-S310 Notebook

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PHYSICAL IP ADDRESS NOT RECOGNIZED, IT JUST SAYS FF-FF-FF-FF, AND DOESN´T RECOGNIZED THE IP ADDFRESS FOR THE INTERNET CONNECTION?? PLEASE HELP, DO I HAVE TO FORMAT MY COMPUTER OR I JUST NEED A DRIVER?

SEEMS LIKE A DRIVER IN MY LAPTOP, THE IP PHYSYCAL ADDRESS IS NOT RECOGNIZED IT JUST SAYS FF-FF-FF-FF-FF, AND IT DOESN´T RECOGNIZE THE ADDRESS FOR THE INTERNET CONNECTION. HOW CAN I FIX THAT, DO I HAVE TO DOWNLOAD AN SPECIFIC DRIVER OR DO I HAVE TO FORMAT THE COMPUTER?? I´LL APPRECIATE YOUR HELP..

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  • Richard Camp
    Richard Camp May 11, 2010

    The computers IP address is like a phone number. 192.168.1.1

    The computers MAC address is the address of the network card inside the computer. 00:0f:a6:d5:ff

    It sound like you have lost the cards MAC address in the configuration. We would need to know the OS you are using, the connection type for the internet you are using, what is the connection type from the laotop. Thanks, RAC

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  • 385 Answers

Hi,
Update the O/S first
Check the connection is DHCP
control panel,network connections, right click your connection to the internet, properties,
TCP/IP VER4, highlight this in grey, click properties,
should be set to
( obtain I.P. automatically ) tick this box.save it.
Reboot the system.


hope this helps
Regards

Posted on Apr 19, 2009

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Posted on Jan 02, 2017

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