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I installed a now 40 gal. electric water heater, made by Reliance, problem: I have power going to the top thermostat and element, but there is no power going to the bottom element.please help, thanks Mike from Ca.

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How they work. First you need to know that cold water goes into the tank near the bottom (because of the "dip tube" inside the tank) and hot water is taken out at the top. Also hot water naturally rises.
so... when the tank is full of cold water the top element will come on and heat up the top 1/3 of the water then the bottom element will come on and finish heating the rest of the tank.

Posted on Apr 20, 2009

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1 Answer

No hot water


It is probably the thermostat. I would suggest replacing that next.

Feb 24, 2014 | Reliance & 40 Gal Electric Mobile Home...

1 Answer

Reliant 40 gallon tall electric water heater replaced both thermostats upper and lower elements flushed tank hot water very hot temp turned down lowest possible keeps tripping reset button what else could...


Problem has to be bad element or bad thermostat.

Test elements for short to ground through metal tank wall:
http://waterheatertimer.org/How-to-test-water-heater-element.html

Make sure factory-installed insulation and cover are re-installed over new thermostats so they do not misread tank temperature.
If problem does not show with elements, then replace thermostats again.

Oct 06, 2012 | Reliance & 40 Gal Electric Mobile Home...

1 Answer

Woke up to no hot water changed out both heating elements and both thermostats meter says wiers are hot checked breaker its got power still no hot water any suggestions


Water heater can test for power, but is only receiving 120V instead of 240V.
Test that upper thermostat is getting 240V across top two screws of thermostat.

http://waterheatertimer.org/Test-electricity-to-water-heater.html

Upvote the help.
And take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

May 28, 2011 | Reliance & 40 Gal Electric Mobile Home...

1 Answer

606 electric 40 gal. I have to push the reset button at least once a day. I have already installed a new bottom heating element and cleaned the tank. What should I do next?


I would replace both thermostats and see if problem persists.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html

If problems continue, then do complete troubleshoot.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

Add a comment for more free help.
Also take advantage of fixya phone service.
For a price, expert speaks with you over phone while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Dec 21, 2010 | RELIANCE ELECTRIC WATER HEATER

1 Answer

Red reset button keeps kicking out, i reset button and works fine for a day or two then kicks out again


The reset button kicks out because the thermostat detects overheating.
Anything over 150 degrees, the reset kicks out.

This is caused by 4 things.
1) Bad upper or lower thermostat. Thermostat sticking in 'on' position and elements overheating water.
2) Factory-installed insulation and cover are removed
3) Bad element shorted to ground at center of element, and element continues heating with 120V through the ground wire.
4) Loose wire near upper thermostat, that is shorting and causing heat.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

Solution:
Check for missing insulation.
Check for loose and burned wires.
Replace both upper and lower thermostat.
http://waterheatertimer.org/How-to-replace-thermostat-on-electric-water-heater.html

If problems continue, test water heater elements and replace bad element.
http://waterheatertimer.org/How-to-test-water-heater-element.html

If you need more help, add a comment and I will respond.
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Oct 29, 2010 | Reliance & 40 Gal Electric Mobile Home...

2 Answers

Can this water heater be reset


Red button on upper thermostat just press it to reset.

Jun 07, 2010 | Reliance & 40 Gal Electric Mobile Home...

1 Answer

50 gal. Reliance electric hot water w/bottom element problems


Willard when you say it throws the reset button,do you mean the breaker on your fuse box of your home?
If you mean that then yes it could be a bad element.The bottom element takes all the abuse on a electric hot water heater. They can short out,and need to be replaced.

Dec 01, 2009 | Reliance & 50gal Electric Water Heater

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