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MY COMPUTER FREEZES UP WHEN ITS TURNED ON IT STAYS ON THE FIRST SCREEN AND YOU CANT MOVE THE MOUSE TO PUT IN THE PASSWORD

Hello I have an acer aspire model number 5515 and my computer mouse would not move when the computer is turned on its like its frozen

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  • davy998 May 11, 2010

    Does it not work at all when turned on? If it doesn't function at all, try another mouse.
    Or does it work for a little bit and then freezes. If so, it could be a file system error. Go to Start -> Run -> type in "cmd". The command prompt will pop up. Type in "chkdsk c: /r ". A message will come up that it cannot lock the drive and if you want it to run on restart, type in "y" for yes, and restart.




  • JDTec
    JDTec May 11, 2010



    Does your unit get hot underneath. It may be your cpu fan that is clooged up with dust or it is bad.

  • belieer_2007 May 11, 2010

    can u use the key board apart from the mouse or the whole system freezes?

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Try to find out the status of device in device manager.
this may be due to driver not installed of the touchpad.
try to reinstall the driver properly.


Posted on Apr 21, 2009

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