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My CanoScan D1230U has stopped working

Resentley fter years of use my CanoScan D1230U has stopped working. Everyting was connected properley but it still didn't work.

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  • Anonymous Nov 15, 2007

    the following error appears on screen; can't connect, error 10065 not connect, napping.

  • Anonymous Dec 13, 2007

    Yep, just the same with my Canoscan LIDE 500F. Tried all I can think and no solution.

  • Anonymous Jan 07, 2008

    scanner stopped working

  • Anonymous Jun 25, 2008

    All of a sudden all power gone, Tried unplugging and replugging. NG.



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What kind of oil should be used?

Posted on Jul 03, 2008

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I had this same problem with my N1240U...just stopped working for no reason. After trying several 'fixes' I discovered that all I needed to do was download the current update for the scanning software, Scan Gear Toolbox!!
Now it works fine...but for all the pressure I have put on the glass, trying to get magazines down flat, that now causes the scanner to drag on the inside of the glass!
But, that is another problem....that needs a solution!

Posted on Feb 22, 2008

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The scanning lamp is not moving oil it

Posted on Sep 21, 2007

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1 Answer

After downloading drivers from Canon's site for a CanoScan D123ou, how do I install them?

I have many years experience repairing Canon scanners so here is my suggestion for you.

If you now do have the latest driver from Canon's website, here is how I install them. First unplug the cable that goes from the scanner to your computer. Now install the drivers. Then with the scanner powered on hook the cable back up to your computer again. A window will pop up on your screen saying a new device or driver is being installed. Once this process completes I then reboot (restart) the computer and you should be able to scan again.

I hope this helps you out.

Feb 19, 2011 | Canon CanoScan D1230U Flatbed Scanner

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I need the disc driver for canon flatbed scanner N122OU or N65OU or N656U

Follow this link, it will take you to a download page where you can download the drivers your require regardless or your operating system, they are alll available for free.

Feb 04, 2011 | Canon CanoScan D1230U Flatbed Scanner

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Need to download free CanoScan D1230U driver for XP

Click on the link below and then select your language and operating system to download the Canon scanner driver:

Jan 10, 2011 | Canon CanoScan D1230U Flatbed Scanner

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LHow to clean under side of glass plater

note where the dirt is located,unplug all wires from back, remove top hinged cover, undo 2 screws at the top, remove cover plate by gently tipping toward top, slide glass with plastic sides up and out, clean with approved cleaner, reverse to reinstall glass (plug in power cord prior to replacing top cover plate to check for any missed fingerprints or dirt on underside of glass), once your happy with cleaning complete the reassembally.

Oct 06, 2010 | Canon CanoScan D1230U Flatbed Scanner

1 Answer

Scanner not detected

I have the same problem with my Canoscan LiDE 25 scanner used sparingly since purchase in 2008. Last used 3 days back after a gap of a few months when it scanned a few pages and then stopped working. On connecting the scanner to my laptop on Vista Home Premium 32-bit it shows "USB device not recognized". No change in status after uninstalling drivers, cleaning my system, and reinstalling drivers from the Canon CD, or Canon US site, or Canon UK site. Even tried VueScan but this also does not recognize the scanner. I find it hard to believe that a Canon product stops working in barely 5-6 years even though it is very sparingly used and stored in the original packing when not in use.

Jul 03, 2010 | Canon CanoScan LiDE 25 Flatbed Scanner

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Have lost the cable that connects to computer. Besides the power, there are 2 sockets on the back. Tried a cable from the square socket to USB but computer doesn't recognise that a device is connected....

The round socket sounds like the power port, and the square one should be the USB as you thought.

Please respond with the scanner make/model and one of us can verify the connections required.


Dec 20, 2009 | Canon CanoScan D1230U Flatbed Scanner

1 Answer

When i scan a photo it comes out a solaesied green.Is it time to buy a new scanner.

it seems like the ccd scanning engine is having problems now if the scanned doc is always green in color then yes it is time to buy a new scanner, i think HP scanners are better , and also mustek its an economical brand as well but look for vista and windows 7 support in it

pls rate me generously if u like my response

Mar 06, 2009 | Canon CanoScan D1230U Flatbed Scanner

1 Answer

Canon canoscan d123ou driver

Can you please let me have the drivers for the Canon Canoscan D123OU Thanks.
Best Regards

Oct 15, 2008 | Canon CanoScan D1230U Flatbed Scanner

1 Answer

Windows vista 64 bit driver

Hi mtrump1,

Thanks for your posting in FixYa.

The driver are available on the Canon Website, use this link to get it:


For Vista 64 Bit you can try:

But i think both should be compatible to run in any 32 or 64 bit environment.


Sep 20, 2008 | Canon CanoScan D1230U Flatbed Scanner

2 Answers



If you need the drivers which can be easily downloaded from:

or Visiting Canon Website:

Sorry, if it is under warranty then you can try to replace.


Jun 07, 2008 | Canon CanoScan D1230U Flatbed Scanner

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