Question about GE Cooktops

2 Answers

I have two burners that fail to spark when the control knobs for them are turned on. However, they do spark when another burners is activated. It so happens that when one burner is turned on all of the burners for ge spark at the sametime. Maybe other gas cooktops are the same way. I haven't any experience with others, I have taken the unit apart and but the burners together temporarily and all of the burners worked great. When I but the unit back together permanently these two burners refuse to work. Is there a grounding problem? I can't seen anything that wrong electrically.

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  • jrwshw Apr 19, 2009

    TO: Premium Support



    FROM: J Ron Williams



    Subject: Request for help with gas burner problem 4/19/2009



    If the response I just got from your expert is an indication of the assistance you provide, you nothing but a SHAME!. To have your expert say, "yep, you gota ground problem". Boy that takes the cake.

    I want a refund. Hell, I knew I had a electrical ground problem. I didn't need some dumb "A" to agree.

    I wanted a solution. My money back please, now!



    J Ron Williams

  • jrwshw Apr 19, 2009

    Sir, you reply to my request for help is nothing short of stupidty. To send me to links for free help, boy what a whiz you are. A kindergardener would do a better job than you.



    Ron Williams

  • jrwshw Apr 19, 2009

    I want my money back for you the service you say you provide is a shame manned individual or individuals of stupidty.

  • Anonymous Mar 30, 2014

    On at least five occasions when walking past the stove my husband and I had brushed up against the knob, not realizing it and the burner went on. Twice it was turned on without a flame, my husband realized this after smelling gas. Home Depot sent a repair man and later told us there was nothing wrong with true stove. This is very dangerous.

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Due to recent changes in the way FixYa experts LOCK premiums - you, the customer sometimes are put through "non-experts" attempts to try and steal a quick premium by posting one-line answers.

Most of these "experts" do not have command of the english language, and either cut and paste nonsense from other sites unrelated to the question - or give one line "placeholders". If the customer does not accept or refuse an answer - after 7 days it is auto closed, and that expert is paid the fee.
They bank on answering 500 questions per month, and if 25% of customers do not request a refund - they get around $125.

In some third-world countries that is a month's pay!!

We used to all see the question, and post our ansers/suggestions - and one line answers like the one you, unfortunaltely, got could be quickly dismissed and other correct answers could be seen.
Now we select answers and they are locked to the expert ONLY for 30 minutes... and other experts are not able to see any other expert's answers.

The majority of Experts on FixYa are sincerely here to help people. We are not in office cubicles somewhere in maylasia - we are doing this from our homes or repair businesses as a way to make a little side monies.

Fixya pays us less than half of the fee you are charged.

I apologize for the previous answer - Now let's try to solve your problem.!! :D

The first item we usually ask for is the model # of your GE stove... so we can attempt to find a service schematic.

Generally speaking, however, on most gas stoves - Sparkers will all fire regardless of which burner is to be used or which knob is turned on to ignite a burner. All sparkers will fire.

If they (sparkers) are visable by being alongside the burners and not producing sparks which are visable but in fact clicking, there is a short circuit in the system. the electrical power is not getting to the sparkers electrodes.

The spark may be shorting out through or at the side of the ceramic and/or through a wire where the insulation coating is damaged, at a point where a wire connection is made and/or at a terminal end, etc.

Point above is, there is likely to be a short circuit and/or electrical grounding condition, etc. where the electrical current is not making it to the spark ignitors electrode end.

Please read through THIS SITE. It is very helpful in troubleshooting gas stoves - without having to re-type everything here.

If you have the electrical schematic, or know of a link to download it, it would be very helpful too. Generally GE does not share service information to anyone but GE service personnel.

If you require additional help, please use the "continue with this expert" option so we are connected again in the future.

Thanks for using FixYa!!






Posted on Apr 19, 2009

  • blueextc3221
    blueextc3221 Apr 19, 2009

    Sometimes it can be as simple as replacing the Spark module - as this seems to be giving you difficulties.

    With the model # I can give you direct links for parts.



    Thanks!

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  • Master
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Sir,
Definetly there is problem with grounding. Your guessing is correct sir. Check these links.........

Link 1
Link 2

Thanks Good Luck
Appreciate to rate as "Fixya"

Posted on Apr 19, 2009

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