Question about Kenmore Dishwashers

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On my kenmore elite dishwasher when I hit start buton it doesn,t start and I get --- across the display-

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  • tomn108 Apr 20, 2009

    I need more information than just check voltages since I'm not sure what voltages I'm looking for .There is power to the dishwasher. As I stated before I get video on the panel such as numbers when I press different modes but just get - - when I press the start button



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  • Master
  • 3,614 Answers

Like most anything that requires a power source to function, the first place to look when it is no longer working is the electrical connection or power plug. Once you know it has power, it is a simple process of following the circuit until we find the point the electricity stops. But it isn't always that easy because we must remember, for electrical components to function, there must be a complete circuit for electrons to flow. Which means, just because we have power, doesn't mean we have an electrical circuit. For this reason, it is important when taking electrical voltage measurements to always check for voltage in reference to a neutral wire and not the frame of the unit.

Posted on Apr 19, 2009

  • micromaster
    micromaster Apr 20, 2009

    Step 1:
    Check to make sure it's receiving power. If the unit plugs into a wall
    outlet, check the cord, the plug, and the outlet to make sure they're
    functioning properly. Also check the switch that controls the outlet to
    make sure it's turned on. Most built-in dishwashers are wired directly
    into a circuit. Check the main entrance panel for a blown fuse or
    tripped circuit breaker, and restore the circuit. If your home is an
    older one, the dishwasher may be wired to a separate entrance panel;
    look for a blown fuse or breaker at this panel, and restore the circuit.

    Step 2:
    If the circuit is receiving power, and the wall outlet is controlled by
    a switch, the switch may be faulty. Test the switch with a voltage
    tester. Take off the switch cover plate and place one probe of the
    tester on one terminal and the other probe on the other terminal. If
    the tester bulb lights, the switch is functioning. If it doesn't light,
    the switch is faulty. Replace the switch with a new one of the same

    Step 3:
    Make sure the door is tightly closed and latched. The dishwasher will
    not operate until the latch is properly engaged. To check the latch,
    close and latch the door, holding the latch tightly in place. Then,
    still pressing the latch closed, turn the control knob to the ON
    position. If the dishwasher works, the latch is faulty and should be
    cleaned, tightened, or replaced.

    Step 4:
    Make sure the water is turned on and the water temperature is high
    enough. A breakdown in the water heater could stop flow of water to the
    dishwasher. Test the hot water in the kitchen sink or bathroom. If you
    can draw hot water, the water heater may not be at fault.

    Step 5:
    Make sure the controls on the control panel are properly set. The newer
    push-button controls can be very sensitive; make sure the buttons are
    firmly pressed into position.



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