Question about Microsoft Windows® XP Professional Full Version OEM for PC

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On boot computer does not see Hard drives

Win XP Pro system, on boot system does not see HD's, can open BIOS setup and drives are shown, but not on boot.

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  • 4gotcha Apr 19, 2009

    This is a desktop and I can not boot into Windows in the normal way. If I use an Acronis bootable disk I can get into windows and it is working fine.

    From boot or reboot I can get into BIOS setup and have checked all setting and the hard drives are recognized. But when I reboot the only info that comes up is about the video card and ram then goes to the MB flash screen, that's it.

  • 4gotcha Apr 19, 2009

    When I boot or reboot the system, the first screen is with info about the video card and it's ram, that's all. Next screen is the ASUS MB flash screen saying press DEL to enter setup, but does not work.

    If I reboot and hold DEL I can get into BIOS Setup, and have checked all settings and hard drives are recognized. Save and reboot and back to the same MB flash screen.

    If I use an Acronis bootable disk and can access my main HD and it opens into windows with no problems.

    It is at the very first part of boot or reboot that it fails to read or recognize the hard drives.

  • 4gotcha Apr 19, 2009

    I have reset BIOS to defaults and hear no beeps on boot. Will try the mb chipset drivers.

  • 4gotcha Apr 19, 2009

    did the chipset, but now can not enter bios setup or use acronis bootable disk. hangs up at info screen 'can not tect temp device" and stops at "initializing usb controllers'. I'm at a loss?????

  • 4gotcha Apr 19, 2009

    mb is asus p5b plus and chipset ich8 raid. it keeps hanging at usb initializing.

  • 4gotcha Apr 19, 2009

    I think I found the problem, USB hub. Unplugged it and rebooted, and windows came up. So I think I got it. Will let you know later, going to buy new hub.

  • 4gotcha Apr 19, 2009

    Got a new hub, but same problem not recognized in windows and at boot hangs up at usb initialization. usb controller?

  • 4gotcha Apr 19, 2009

    Did disable usb in BIOS, but need for mouse and keyboard. Also have loaded windows then plugged in hub, goes through it's checking, but at the end message is "can not recognize hardware". But seems to work, but pain doing it that way.

  • 4gotcha Apr 20, 2009


  • Timothy Farley May 11, 2010

    Hi there. Can you actually boot into windows? Also, is this a desktop or laptop?



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Hi there.

Ok, there are a couple of things you can try. There may be a problem with your hard drive, you can test this with a program called SeaTools for DOS. You can download it from here:

You will need a blank floppy disk, as this program will make a bootable floppy. Once you have made the bootable floppy, just restart the system with the floppy in (You may need to change the boot sequence/priority in the BIOS settings). This will then load a Hard Drive Diagnostic program which you can then perform tests to see if anything's wrong.

You mention that by using a boot disk, you can load windows. SeaTools do have a Windows program that you can download and run from Windows. You can download that from here:

Another thing you can try, if you have an XP Pro setup disc. Boot from the CD, when it asks you if you want to Setup Windows, click yes. The CD will then perform a scan of your system and will tell you that you already have a version of Windows on the system. It will then ask you if you want to still Setup Windows, or if you want to Repair Windows. Click Repair. This will then re-install the system files for XP.

If you need me to clarify anything, just reply to this post. If this solves the problem, please rate.


Posted on Apr 19, 2009

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  • Timothy Farley Apr 19, 2009

    Ok, when you're in Windows (using the Acronis Boot), download and install your motherboard/chipset drivers from the motherboard manufacturer's website. Have you tried resetting the BIOS? Also, when it fails to boot, do you hear any beeps?

  • Timothy Farley Apr 19, 2009

    Umm. Ok. What is your motherboard model? And what chipset driver version did you install?

  • Timothy Farley Apr 19, 2009

    If you can enter your BIOS, disable the usb's

  • Timothy Farley Apr 19, 2009

    Ok, keep the usb hub disconnected. Load Windows, plug in the hub, and see if it installs. What Service Pack are you running?


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Chose boot sequence to boot directly from the HDD . Also check if the Hard Disk is OK by connecting it to another PC. Check too that the power cables are snug tight and none of the pins are bent in the IDE slot. Now try booting first in safe mode & if successful go ahead and boot normally....sodeep

Posted on Apr 19, 2009


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