Question about Dell 3110cn Laser Printer

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Recently changed the black toner cartridge in the Dell 3110cn printer. This past week when I print the entire page is being printed with a shade of gray. I think the toner cartridge has leaked toner and somehow damaged the drum. Will replacing the black toner fix the problem or is this a drum problem?

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Replacing the toner cartridge should fix the problem.

Posted on Mar 12, 2010

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This could be a drum problem, the drum is part of the toner cartridge in this printer.

If the toner has leaked it will be all over the inside of the printer - you'll see it. I don't think that's the problem.

If the toner cartridge is an original Dell item, then it's likely to be replacable under warranty.

If the cartridge is a remanufactured item, it may be that the wrong toner has been used. Toner is NOT all the same, and this cartridge is one whe the wrong toner really will not work properly for long.

The chances are the changing the toner cartidge will cure the problem, provided you use an original Dell item, or a remanufactured item from a reputable manufacturer.

Posted on Aug 30, 2009

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1 Answer

Black toner cartridge prints everything in gray


Well if your warranty is expired, I guess you really have had the cartridge quite a while.


There are a couple of things (cartridge related) that could be the cause.

The toner can settle in the cartridge, so try removing the cartridge from the printer, and holding it drum downwards give it a good shake side to side.

If the cartridge was stored in too warm a place, the toner could have formed a solid lump. This situation can be made worse if the cartridge bag was opened (or not sealed properly), and the storage conditions were damp as well.

Was the cartridge still in a sealed bag unitl you recently put it in the printer ??

If not, the drum could have been affected by light exposure. This would cause lighter density on the page than you would expect, though I would have thought that part of the image on the page would be full density (as part of the drum would have been sheilded by the cartridge body - that part effectively being inside it).

Its also possible that the drum was a duff new one, (or not replaced) when the cartridge was remanufactured.

An original drum in these cartridges is a purple colour, aftermarket drums are blue, green, or blue-green.

The only conclusive way of checking the drum is by substitution unfortunatly.

It might still be worth having a word with your supplier (accepting that they don't have to do anything for you), they may value their reputation, and have enough faith in the quality of their product to want to know what has gone wrong n this case.

Mar 31, 2010 | Dell 3110cn Laser Printer

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It sounds like you have leaky toner or the imaging drum needs to be replaced.

Feb 17, 2010 | Dell 3110cn Laser Printer

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Have you pulled out the imaging drum and transfer roller to see if they are caked in Magenta toner? if so they will need to be cleaned off. Would also suggest blowing out the area around the drum to rid of loose toner in that area.

Feb 15, 2010 | Dell 3110cn Laser Printer

1 Answer

New black ink but very poor quality print?


Is this an original DEll toner, or a remanufactured one?
Sometimes a remanufactured cartridge can need a few pages printed before the new toner 'works ' through the internal mechanisms. Not all remaufacturers actually test (all) of their cartridges. The better ones test 100%, to ensure a quality product.

It could be that the wrong toner has been used in the cartridge (not all toner is the same - by a long way).

It could be that the drum has NOT been replaced. These can be light damaged and result in a poor print quality. An original drum is purple in colour. Aftermarket drums are blue/green.

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Dell 3110cn Color Laser Printer Certain colors will not adhere to the page when printed on heavy paper. Combination of green/black wipes off the paper when rubbed.


Either the paper is just too thick for the printer to fuse the toner correctly, or you've NOT selected the right paper type (in the printer driver options.

If you're just printing that same as you would on ordinary A4 paper, the fuser can't get enough heat through the thick paper to fuse the toner.

May be a wrong toner problem if you've done this successfully before, but only had this problem since changing toner cartridge(s)

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Check k cartridge 093-922


Could be

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Some toner on chip contacts

Chip NOT been replaced (if its an remanufactured cartridge)

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You probably used a "GENERIC" toner cartridge on one of your toners.

This caused the developers to get contaminated, now they need to be replaced (probably Black & Blue)

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1 Answer

Printer is printing entire page black


  1. clean the cartridge properly.
  2. take the waste toner from waste section
  3. change drum
  4. change chip
  5. do it this i think your probalem is solved
new problem

  • changed black cartridge but print color mixed print out
what i do? send the details to my email

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