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Unable to use scanner mp510, i am wireless, i believe it is a firewall problem, need port number

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  • mmazeiko Apr 19, 2009

    I have had too many issues putting this printer on the network.....I spent hours with Linksys resolving all issues....I really do not want to reinstall the printer software......any other ideas

    M

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  • Canon Master
  • 3,614 Answers

Hi there,

try to reset your network router, & reinstall again the network printer.

let me know

Posted on Apr 19, 2009

  • micromaster
    micromaster Apr 19, 2009

    Because printers and networks vary, the best instructions for setting
    up and networking your printer should be in its users manual. Also,
    your network-ready printer may have come with installation software
    that can help you share the printer over the network.

    There
    are three main steps you need to take when networking a printer,
    including the following: Enable the File And Printer Sharing setting,
    Make the printer available to all users, and Direct PCs to the printer.



  • micromaster
    micromaster Apr 19, 2009

    thats the only way you can get it to work..




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2 Answers

My brother DCP-J140W won't scan. It keeps saying check connection but it is printing okay. Please help!


How is the all-in-one connected to your computer? The problem usually means that you do not have bi-directional communication between the printer and the computer.

If it is connected to your wireless network, did you ensure that the firewall allows the communication? (Some firewalls will automatically add the correct ports to the allowed list during the install of the full software.) For other firewall software or the less-complete install of the software drivers, you need to make sure that the port, 54925 , are allowed to access your computer for inbound and outbound network data. If adding that port is insufficient to allow scans to have bi-directional communication with the printer, also add port 137 (inbound and outbound). Since this step depends on your firewall, please add a comment with the firewall software on your computer. This is in the note in the Scanning section of the Brother Software User's manual for the DCP-J140W on page 35. This manual is available here: http://download.brother.com/welcome/doc002923/dcp140w_use_soft.pdf . An example of setting the Firewall rules for the Windows Firewall is shown starting on page 85 of the manual.

If your computer is connected to the printer via a USB cable, try a different (possibly shorter 6' or less) USB cable or a different port. If you have the printer connected to a USB hub, skip the hub and directly connect to the computer. Check if other devices work at the USB ports. Sometimes ports do fail; either they can't maintain the needed voltage or they don't keep the cable and pins properly aligned.

I hope this helps.

Cindy Wells
(I have seen the communication issues with stand-alone scanners as well. I saved a perfectly good scanner from the trash when the user failed to check if the scanner worked with other ports.)

Dec 16, 2013 | Brother DCP-J140w Wireless Compact Inkjet...

1 Answer

I am trying to scan and i get the message "communication error - make sure computer is connected - i am using wireless and the printer works what do i have to do to make the scanner work?


Hi,
To work around this problem, you must create a Windows Firewall exception for TCP port 21. To do this, follow these steps:
  1. Click Start, click Run, type firewall.cpl, and then click OK.
  2. In the Windows Firewall dialog box, click the Exceptions tab, and then click Add Port.
  3. In the Add a Port dialog box, type Scanner and Camera Wizard in the Name: text box.
  4. In the Port number: text box, type 21.
  5. Click TCP, and then click OK.
Restart the computer and now you should be able to scan.
Cheers.!!!

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1 Answer

Netgear firewall is blocking access to my email account. how do i fix this?


Well that would depend on what program you are using to access the e-mail account and the type of account that is set up.
    OP3 - port 110
    IMAP - port 143
    SMTP - port 25
    HTTP - port 80
    Secure SMTP (SSMTP) - port 465
    Secure IMAP (IMAP4-SSL) - port 585
    IMAP4 over SSL (IMAPS) - port 993
    Secure POP3 (SSL-POP) - port 995

Also check with your email provider and see what port number they specify. I believe yahoo uses a weird port number for added security.

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How do I turn off wireless security?


  • Disable the fire wall by logging in to the administration interface of your router and looking for a firewall section. The administration interfaces differ depending on the manufacturer and model, so your wireless router might not have a firewall section. If it does, click on that section and turn off the firewall.

  • 2

    Forward a port. If the firewall is preventing an external computer from connecting to your internal client, you will need to forward a port to your client.

  • 3

    Find your internal IP address.

  • 4

    Click on "Start -> Run..." and enter "cmd" into the box. When the command-line pops up, enter "ipconfig" and hit "Enter." Find your IP address in the statistics that are printed out.

  • 5

    Refer to your software's documentation to find which port number must be forwarded.

  • 6

    Log in to your router's administration interface.

  • 7

    Click on "Port Forwarding" or an equivalently named section. The name of the section will differ depending on your router's manufacturer and model.

  • 8

    Add, on the correct port, a forward to your IP address. You will have to update this port forward in the future if your IP address changes. If your IP address changes often, ask your network administrator for a static IP address



  • Read more: How to Disable a Wireless Router Firewall ' eHow.com http://www.ehow.com/how_2091716_disable-wireless-router-firewall.html#ixzz14HV1mYNW

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    I can't get my canon MP510 printer to scan. Can


    If you are pushing scan and then black or color and the scanner is not working then check to see if the scanner loaded whth the rest of the options. Click start, chose printers and faxes, choose scanners and cameras, right click WIA Canon MP510, choose properties, check status. If not active or not there, you will need to reinstall.

    Jul 26, 2009 | Office Equipment & Supplies

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    Can't figure out how to open the UDP port number 427


    Don't know why this becomes an issue with these type of HP printers but i think ive worked a way around it...
    Heres how you do it: (XP)
    Control Panel>Printers and faxes>
    Then select "Add printer" and choose the first option (Local printer attached to this computer)
    An errormessage will appear saying they were unable to find printer. Click next to find the printer manually...

    Now select "Create a new port" and choose standard TCP/IP... Ignore the list of different types of printers, now select "From Disk" and then click next... Once The computer recognizes the printer, it all should be in order...

    Hope this could help you...!

    Apr 25, 2009 | HP Photosmart C4580 All-in-One InkJet...

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    Pixma mp510 with Mac


    Hey,

    I had the same problem. First you want to install what is called MP Navigator, you can google that and download it easily. Then after 4 hours of searching I found out you need the driver from this link: http://www.opendrivers.com/driver/256522/canon-pixma-mp510-scanner-driver-v12.13.0-mac-os-x-free-download.html

    It's the scanner driver. Hope that helps!

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    3 Answers

    Netgear Firewall


    with the router connected, open Internet Explorer and type http://192.168.1.1 after you log in there is a option on the left for firewall and you can turn it off. If it were me I would use the routers firewall over a software firewall though. By the time a software firewall detects a hack, its already in the PC.

    May 19, 2008 | NetGear RangeMax WPN824 Wireless Router...

    4 Answers

    Firewall


    You need to set up port forwarding, so your router passes the correct ports to your computer

    For me to help more, I'd need your router model number, and you need to find out what port the program uses (there might be an option to change the port in the program itself)

    HTH

    Tony

    Feb 26, 2008 | Computers & Internet

    1 Answer

    Sending emails


    There are numerous ports used and methods to send and recieve e-mail my setup uses the pop / smtp method where I believe the default ports are 110 / 25 however my ISP uses two other ports. Routers with port filtering enabled may allow 110 and 25 by default but are unlikely to permit other ports chosen by your or my ISP. The riskier change is to disable all port filtering. The safer option would be to open the ports required by your ISP (as well as closing the default ports that are unused).

    In order to achieve this we will need to determine the ports you utilize for e-mail.

    We will need to be able to access the router for configuration with a web browser.

    A second option is that your computer has a firewall blocking your e-mail ports. However if this were true your e-mail would never work. The process is similar to the router in that the required ports would need to be open or the e-mail program given permission to access the internet in your computer's firewall program.

    This could be a lengthy process determining your e-mail client accessing the configuration to determine the ports used. Determining if the router and/or the internal firewall are the issue and making the appropriate changes to one or both as determined necessary. If you, your neighbor or a friend is knowledgeable in these areas it may be easier to have them assist than to do this over the web.

    If you wish for me to attempt to assist further I need to know what your e-mail program is? Do you have a firewall or internet security / anti virus product on your computer? What is it's name? Please include the model number of your belkin router.

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