Question about Garmin StreetPilot i3 GPS Receiver

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Cannot locate satellites

My i3 is unable to locate the satellite despite me resetting the unit and leaving it for a period in the navigation mode. Is there any more things to try? thanks

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Re: Cannot locate satellites

Have had this some times, if it takes too long >1min ik take out the battery, this resets it somehow and speeds the fix up. also in release 3.40 it seems te happen less. Also watch out for windscreens with anti frost grids mounted in the glass, mine has this and it dims the signal a little so it will take longer to fix, try another car to see if this goes faster. hope this helps, Peter

Posted on Oct 04, 2007

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From a Garmin help page.

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What might help is a hard reset. This will force the unit to reload the satellite data/catalog and it should work after that. When you reset you will loose favorites rotes and other settings so back them up if you can and if you want them.

To reset your device to factory settings, go to Main Menu > Change preferences > Reset factory settings

restart the unit and leave it on and let it do its thing. Some updates can take a long time and until it is done you won't see any satellites or be able to navigate. Once it is finished it should now have the proper data to get positions.

If that doesn't work give TomTom a call and talk to tech support. They may have another way to reset or will be able to tell you if it needs to be repaired. They are a pretty helpful bunch.

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Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} As GPS units are used, data is gathered which helps them acquire satellites quickly at the start of each use. If a device is used daily it should be able to acquire satellites in a minute or less. Using a GPS device while it is outdoors with a clear view of the entire sky is the ideal condition for acquiring satellites. Please know that there can be several different factors that may cause a GPS unit to not acquire satellites:
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  • If your vehicle has a protective coating on its windshield or electronic devices which interfere with the unit receiving signal, your unit may need an external antenna* in order to acquire satellites.
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WARNING: This will erase ALL user data on the device. You'll have to re-enter your custom addresses, etc...

To erase all user data on the device, please follow these steps:
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what brand and model are you using, this would help in the fix.

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