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Have M&S Systems Model MC602 Can't seem to reset

Have M&S Systems Model MC602 Can't seem to reset after a power outage.

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Posted on Jan 02, 2017

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SOURCE: Have M&S systems Model MC602

I called the company and this is what they said:

Based on the problem description, there is nothing you can check to try and get the radio to work again. The most likely cause is a Tuner Module failure due to electrical surge. You will need to send the MC602 to us for service. We will need you full address, phone number, and the serial number or date code from the back of the MC602. The serial number/date code will be on a white sticker and may have a barcode on the sticker as well. When receive you information, we will issue you a Return of Product Authorization (RPA) number and instructions for returning the unit. There will be a repair charge and that can be provided with the RPA number.


Sincerely,


James Williams

Senior Applications Engineer

Linear LLC

Technical Services

(800) 421-1587

Posted on Oct 10, 2010

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Seemed to stem since a power outage. Power wasn't turned off prior to the electrics coming back online so a possible power surge has been the cause. The clicking sound seems to come from the circuit b


I'd try gettin off the power, wait for some time (say 30/60 min. just for giving time to power source capacitors so they can discharge themselves) and power again with one button pressed and holded por mor than 5 seconds before releasing it. This used to be standard resseting/reprogramming procedure for embedded PLC electronics systems. I guess you'd have to try with each of the buttons and even holding the two more distant ones (an old trick deviced to avoiding the chance of an involuntary/accidental reset.)
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Have M&S systems Model MC602 Can't seem to reset after power outage.


I called the company and this is what they said:

Based on the problem description, there is nothing you can check to try and get the radio to work again. The most likely cause is a Tuner Module failure due to electrical surge. You will need to send the MC602 to us for service. We will need you full address, phone number, and the serial number or date code from the back of the MC602. The serial number/date code will be on a white sticker and may have a barcode on the sticker as well. When receive you information, we will issue you a Return of Product Authorization (RPA) number and instructions for returning the unit. There will be a repair charge and that can be provided with the RPA number.


Sincerely,


James Williams

Senior Applications Engineer

Linear LLC

Technical Services

(800) 421-1587

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