Question about Bosch WFK 2401

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Washer doesn't complete cycles

I have a Bosch Nexxt Essence front loading washer that is not even 2 yrs old. Recently, the wash cycles periodically stop mid way & I have to restart all over again or the washer doesn't spin (sounds like it is, but the drum is not moving) or I start the cycle, it starts filling then immediately drains. All in all, this washer is very confused. There are no codes that appear at any time. I have checked the manual & it's useless. I do about 3 small loads per week, so it surely doesn't get over used. Any help is appreciated.

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Re: Washer doesn't complete cycles

Sounds like an electronics problem. Get a Bosch repair person to look at it. Hopefully, they can reset the computer inside. Otherwise, it's a part that costs more than $200, as I recall, plus too much to do the work. Bosch's 1-800 person once advised me to unplug my washer - a model 2401 - for a half-hour as a way to reset the electronics. You might try that. Pray to the appliance gods. Maybe your machine is still under warranty. Trouble is, you'll probably have to wait for days until an authorized, over-priced repair person comes to visit. Bosch is way behind in service levels here in the U.S. They know it, but it's not worth their time or money to fix, it seems. A long story ....

Posted on Sep 20, 2007

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