Question about HP Photosmart D5160 InkJet Printer
Printed 1 sheet correctly then several pages came through blank and then one page got chewed up in printer. managed to get paper out. Switched printer off, it then turned itself on by itself. Unable to print anything. red exclamation sign flashing continually. Unable to print.
1st step - print a self test report Press and hold the OK button. Then press the left arrow key one time. Release the OK button. The test page prints OR Press the OK and Help keys simultaneously. The test page prints print the test pages 4 time minimum 2nd step - reset the printer If the printer is not off, press the Power button to turn it off. Unplug the power cord from the wall outlet. Unplug the power cord from the back of the printer. Unplug the universal serial bus (USB) cable from the back of the printer, if connected. Wait 30 seconds, then plug the power cord back into the printer. Plug the power cord back into the wall outlet. Press the Power button to turn the printer on. Ensure that the memory card has been removed from the memory card slot. Make sure plain paper is loaded in the In Tray. Hold down the OK button and press the Right arrow button four times. If the test page prints, re-connect the USB cable to the printer. OR IF YOU ARE NOT ABLE TO DO SO THEN start - printers & faxes - click on the printer icon highlighted with a correct symbol ( ensure the proper printer is highlighted )- right click on the icon - properties - print test page option at the bottom of the properties screen. 3rd step - if the USB is connected to a USB Hub then disconnect it from the HUB and connect it directly to the wall socket.Make sure the USB cord is of the proper measurement as mentioned for the printer in the User Manual. 4th step - visit www.hp.com left side of the screen you shall see an option SOFTWARE & DRIVERS DOWNLOAD click on that in the next screen a tab comes up mentioning FOR PRODUCT enter PHOTOSMART D 5160 and hit enter / click on the arrow beside it choose the OS under DRIVER YOU HAVE OPTIONS LIKE - » HP Basic Driver (recommended) » HP Full Software and Driver (before downloading it uninstall the s/w & then download it )-DO THIS ONLY IF THE 1ST OPTION DOES NOT MAKE THE PRINTER FUNCTION FINE STILL ERROR PERSISTS : - replace if under warranty/service the printer in the service centre
Posted on Sep 24, 2007
I have this problem everytime I leave my d5160 off for a prolonged period, sollution: flicking the cd tray up and down untill it registers that it is actually shut! - hope this helps
Posted on May 05, 2008
I have it too sometimes.. my solution: make sure the lid for cd printing is well closed.. open it fully till printer goes into cd print mode, then close it well till printer is online again
Posted on Dec 07, 2007
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