Question about Sony Cyber-shot DSC-W100 Digital Camera

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Sony Cyber-shot DSC-W100 powers up but buttons wont work

The cam was working well. My wife turned it off and then today she tryed to take some pic but the zoom and the buttons on the right side will not work. the wheel and the shutter button will work im not sure whats up here it kinda seems like there is some kind of lock on. I have tryed takin the battery out for 15 secs to reset the cam but it didnt do any thing. any help would rock thanks

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Re: Sony Cyber-shot DSC-W100 powers up but buttons wont...

Try a hairblower on the buttons to remove humidity.

Posted on Sep 19, 2007

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On my sony cybershot dsc-w100 the lens is stuck on the out position and it keeps saying turn power off and on again. it moves the lens and acts as if it is trying to retract it but it wont go in. I can...

Most of the lens issues due to mechanical problem. some of the causes are dropping the camera.
Hard shake like keeping the Camera in the hand and jump through steps, Moisture condensation, Insufficient battery.. etc If If you feel that the issue is not with the above reason. Remove the battery, reinsert after 2 minutes to perform a power reset and check the operation.
If the issue persists, service may be required.
Thanks for understanding

Jan 25, 2011 | Sony Cyber-shot DSC-W100 Digital Camera

1 Answer

Can i use Memory Stick Pro Duo 4Gb and 8GB with my cyber-shot DSC-W100

This camera support only up to 1GB of memory stick so sorry to say the 8GB wont be read by this camera of yours.

Feb 10, 2010 | Sony Cyber-shot DSC-W100 Digital Camera

1 Answer

My cyber shot dsc w5 wont power up unless I want to view previous pics. What do I do with it?

I had exactly same issue with mine w17 and tried so many ways to fix this. Was even ready to buy some new camera instead of this Sony dsc w-17 but then found a way of resetting camera in such way: powerdown and take batteries out. Then hold "power" button for 30 seconds, release and repeat couple of times. It helped
Also if it won't work try contacting Sony online chat support - they seem to be helpful.

Jul 02, 2009 | Sony Cyber-Shot DSC-W5 Digital Camera

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hi saamiya,

you may want to use a file recovery tool to get them.


Jun 12, 2009 | Sony Cyber-shot DSC-W100 Digital Camera

2 Answers

I have sony digital DSC-W100. The lens does not close when I turned off the camera!!

sounds drastic but grab lens and manually help the lens go in or out. if you hear a crunching noise the gears are stripped. not economical to repair. flat rate usually exceeds price of new cam.

Jun 03, 2009 | Sony Cyber-shot DSC-W100 Digital Camera

1 Answer

Sony cyber-shot dsc-w200 taking blurry pictures in auto mode...

Its due to slow shutter speed setting.
If you want to take moving object picture, set high speed shutter, there would an icon of golf stick that is for moving object pictures.

Mar 23, 2009 | Sony Cyber-shot DSC-W100 Digital Camera

1 Answer

Sony cyber-shot DSC-W100

I had same problem and found out after leaving the battery out for an extended time (4 hours) it totally reset and worked. The initialize function on the camera did not work.

Dec 08, 2008 | Sony Cyber-shot DSC-W100 Digital Camera

1 Answer

Software for Cyber-shot DSC-W100

I think you DSC W 100 is windows xp compatible. However; you can download your software here:

after downloading install it to your system.

copy and paste the link to the internet browser address bar.

Dec 26, 2007 | Sony Cyber-shot DSC-W100 Digital Camera

2 Answers


You can replace the LCD and the circuit card and it should work fine. Takes about 30 mins and you need some professional Tools, like small needle nose and some screwdrivers.

Nov 06, 2007 | Sony Cyber-shot DSC-W100 Digital Camera

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