Question about Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft. Front-Loading Washer

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The door is locked but the control lock is not on

My daughter ran a load of laundry & when she went in to put it in the dryer, the door was locked. We tried to luck. We tried to control lock & luck. My 15 year old needs her jeans!!! No other pair in the house will work for her tomorrow. HELP!!!

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Re: The door is locked but the control lock is not on

Very easy solution!!!chat with me online and ill step you through it save up to $65 (my in-home rate in florida is $75!!!!!!!)

Posted on Sep 27, 2007

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Maybe the filter is clogged and not draining the water. Have you tried cleaning the filter?

Various control lock features on differing models:

Press the end of cycle signal button for 3 seconds


To reset press the DRAIN/SPIN button and hold it for 15 seconds.


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How to video

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1 Answer

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Sometimes using the manual release will correct a momentary door jam problem and return the washer to normal operation.

If the door continues to lock and not open, you may also try unplugging the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). Sometimes problems are experienced as a result of a momentary glitch in the operation program. Resetting the CCU can often correct most minor problems.

If you require further assistance, please post back and let me know. I hope this helps you.

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