Question about Samsung LN-S4692D 46 in. LCD HDTV

1 Answer


The picture went out and all video inputs appear black. I can't see a menu, only sound comes through.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Same happend to my lns 4692....control board is gone and since it's attached to the screen...everithing is gone,my tv is under warranty,but Samsung did nothing in 3 (three!!) months,though they promised service,repair,replacement..u name it..!!I just finished a complaint letter to attorney's general office,NJ,consumer protection divisin,BBB,and others...let's see what happens...I WILL NEVER BUY SAMSUNG AGAIN, AND THOSE OF YOU WHO WILL, THINK ABOUT WHAT HAPPENED TO ME...SO THINK TWICE..OR THRICE...HA ,HA...SAMSUNG, IN ENGLISH IS...SOME SUCK!!!

Posted on Sep 19, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

TV screen went black, sound is intact, can I fix it?

This sounds like you accidentally hit the input button on your remote. It will either be INPUT or SOURCE on you remote. Turn on your TV and source(cable box) and hit one of those buttons until your picture comes back

Mar 02, 2015 | Flat Panel Televisions

1 Answer

Panasonic plasma TH-42PA60A screen is black and won't display the menu or picture. It still has sound though. The batteries in the remote have been checked.

It will need to be checked and boards replaced to know which if any are causing this trouble--I presume it happens on all inputs including the rear ones.

Nov 02, 2012 | Flat Panel Televisions

2 Answers

Black screen with sound

My 47" LCD Smart T.V. was working fine last night. I got up this morning and I have sound but no picture. The VIZIO icon lights up as usual but I get no picture, only sound. From the time I turned it on, nothing appeared on the screen. I have already tried unplugging it for a while and still nothing.

Oct 24, 2012 | Vizio VO47L 47 in. LCD TV

1 Answer

My screen is green and does not show a picture or sound! You cannot change the channel or access the menu! Is it the picture tube or lamp?

Can you see menus if you press the menu button? You could be set to the wrong input that doesn't have a signal coming in. I have one TV that shows a blank blue screen when I'm on an input that has no signal. If there is not a signal on the input being used you will also not have sound.

Mar 21, 2011 | JVC Flat Panel Televisions

2 Answers

42'' lcd turns on no picture/menu

Your tv is being attacked by electrical surges which seem very violent and has already damaged some logic controls. Please invest in a AC filter which will protect your tv from such spikes....... but first you need to get your tv serviced from the electrical damaged it has already suffered.

Nov 02, 2009 | Philips Flat Panel Televisions

1 Answer

I have sound but no picture. Not even the menu text will appear.

Hello, You most likely have a bad Y sustain board! Part #'s are:

6871QYH053A, 6871QYH053B, 6870QYH005B, 6871QYH953A, 6870QYH105B.

Here is a link to the part you need!

I hope this help you! Please feel free to give me a call or message me if you have any questions! Ask for Dave!

Thank you! :-)


Aug 13, 2009 | Toshiba 42HP66 42 in. LCD Television

11 Answers

Toshiba Regza sound but no picture

I had the same problem last night - sound but no picture form any of the inputs - DVD, VCR, FIOS or antenna. I could still see the TV menu. If you go to the TV menu - you can go to the settings (far right top), from there you can choose to restore factory settings, usually needs a code - 0000 (if you did not choose a different one), select yes when prompted if you want to restore factory defaults. This brought my picture back. I lost all of my picture preferences i had set - but at least I got a picture! I hope this helps!!

May 30, 2008 | Toshiba REGZA 47HL167 TV

1 Answer

No picture, good sound

It's most likely the video board. The menu is injected at the output of the video stream right before the LCD panel. Having audio indicates the signals are getting from the inputs through the input switcher and audio boards. Unless you have electronics experience, I suggest having an experienced tech look at it.

Apr 03, 2008 | Sony BRAVIA KDL-40S2000 40 in. LCD HDTV

Not finding what you are looking for?
Samsung LN-S4692D 46 in. LCD HDTV Logo

207 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Flat Panel Televisions Experts

xxxxxx xxx

Level 3 Expert

4679 Answers

Steve McIntosh

Level 1 Expert

11 Answers

Steven Wander
Steven Wander

Level 3 Expert

574 Answers

Are you a Samsung Flat Panel Television Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides