Question about Dell Dimension 9150 (DIM915MIN) PC Desktop

1 Answer

Roxio update manager cannot find Um.msi

This message keeps on coming up and I cannot do anything - what is solution please?
Thanks Aussie Gordon

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 32 Answers

I found this...may be helpful...

Usually, a "UM.MSI" error means that the update manager may have become corrupted and needs to be reinstalled

To resolve :

> Permanently remove the Sonic Update Manager. This will not affect the performance of any Sonic/Roxio software currently installed on the system.


> Reinstall the application.if any errors while installing then install the fix.


> This may be caused by removing certain non-Sonic/Roxio applications that share file resources with our Sonic/Roxio software. To fix, you will need to replace these files with this fix utility: http://tools.roxio.com/support/dell/isum_hotfix.exe


> Be sure all Sonic and Roxio applications are shut down before launching this utility. This hotfix requires a reboot. No reinstallation of the software is necessary.

Posted on Apr 19, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

It show windows name roxio update manager when I press browse it ask file name : UM.MSI and file type : Istallation Package


If you have the Roxio disk , insert the disk in the cd-dvd drive -point the browse location to the drive letter for your cd-dvd drive and click OK.....it should update the msi source packages and correct the issue. I assume this is requesting the original source packages and location. Possibly due to some corrupt or missing files. Will need more details on the message. If that does not work you may need to uninstall and re-install roxio. If it came pre-installed on your pc go to the manufacturer web site and update or download and install roxio from there. Hope this helps....

May 11, 2011 | Computers & Internet

1 Answer

I loaded Norton Utilities Full Version and a window keeps popping up "Insert Sonic Update Manager Disk" which I don't have and haven't heard of before. My IT knowledge is very basic so any help...


Short way:
goto => http://tools.roxio.com/support/dell/isum_hotfix.exe

then "run" file isum_hotfix.exe , reboot your pc and the problem should be
gone.


Long Way
1)goto www.Sonic.com
2)Click "Support"
3)Slect product "Digital Media Source"
4)Click "Ask Sonia"
5)Scroll down, type in your name
6)Type in question box "UM.MSI"
7) I selected option 3 which is link I posted above.

Good Luck

Please rate this solution , if you like..

Thanks
Sandeep

Mar 11, 2011 | Computers & Internet

1 Answer

I have this window that keeps popping up ''sonic Update Manager''. They want me to put in a cd that has the file um.msi in it. This was a download so I do not have a disk. I continually ''end Task'' in the...


Follow this procedure and your problem will be resolved. Do exactly i say..!

Step 1:- First Downlaod the windows Clean up utility.

http://support.microsoft.com/kb/290301

Click on the link above --> and then Under Summary Option on this page.

Click on the link mention below:-
( Download the Windows Installer Cleanup Utility package now. )

Install the windows clean up utility on the computer.

Once it is installed Hit the finish button.

Now Click on start-->go to All programs-->navigate
Microsoft windows Clean up utility software.--> click on it and runn it.

Once the Clean up utility window opens up.

Find out sonic Update Manager in the list you see.

Click on it and highlight it .

Now click on the button remove at the botton of that screen.

Once it is gone. Restart the computer your system will not pop up that message again.

( Reason :- The reason why you are getting that message is that the sonic Update Manager software is not installed properly on your system which is why it keeps poping up the MSI ( microsoft Installer ) on your screen for sonic Update Manager. )

So to get rid of it just remove the MSI from the list in windows clean up utility and it will not pop up again.

Let me know if it works for you.

Please do follow the instructions as provided. It will work.








May 11, 2010 | Computers & Internet

1 Answer

I have this window that keeps popping up ''Sonic Update Manager''. They want me to put in a CD that has the file UM.MSI in it. This was a download so I do not have a disk. I continually ''End Task'' in the...


There could or should be an item in setup that allow you to disable the auto update feature. Failing that, you could search the registry for the keys that invoke this, but that is for advanced users. Otherwise, download Revo Unistaller and get quit of the program.

Mar 19, 2010 | Dell Computers & Internet

1 Answer

Sonic up date package um msi


This is an issue with the sonic Update Manager.U can click on this link to download the patch for the same issue : http://tools.roxio.com/support/dell/isum_hotfix.exe
Also refer to dell support site to know more about this : http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&docid=098D85DDBAC783B2E0401E0A55175844&l=en&s=gen#3

Mar 17, 2009 | Dell Computers & Internet

Not finding what you are looking for?
Dell Dimension 9150 (DIM915MIN) PC Desktop Logo

18,151 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18402 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Dell Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...