Question about Eclipse AVN5495 Car DVD Player

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"please check disc" ??? it's AVX 2404

When Any dvd disc is inserted , it will say " please check disc " . anybody had the same problem with any other dvd players ? PLease help !!!

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Was there a specific brand that you bought or used to clean AVX 2404 cd/dvd player. Becuase the memotex disc cleaner couldn't be read either.

Posted on Aug 16, 2011

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Well if its anything like av2454; after initialising or replacing the battery in the car or any other power interuptions, the unit requires the original dvd it came with. (In my case it was ver 1.0 disc/. The dvd contains software on it that tells the processor which contry the unit is in and which format of video/navigation it is to use.

Posted on Dec 31, 2007

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This sounds like a dirty laser lens issue. try using a DVD lens cleaner disk if the disk does not work use a manual fiber optic cleaning kit with sponge swabs and fiber optic cleaning solution. These can be obtained from any electronic parts store (not radio shack).

Posted on Sep 21, 2007

  • Tiana Taylor Aug 16, 2011

    Was there a specific brand that you bought or used to clean AVX 2404 cd/dvd player. Becuase the memotex disc cleaner couldn't be read either.

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Posted on Jan 02, 2017

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Follow this procedure to troubleshoot if the DVD player cannot read or play the inserted disc.
  1. Ensure the inserted disc is compatible with the DVD player.IMPORTANT: Refer to the operating instructions supplied with the product for a list of compatible disc. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.
  2. Use a soft cloth to clean the disc.
  3. Examine the disc for any cracks or scratches that might be interfering with playback.
  4. Attempt to play another disc.NOTES:
    • If another disc plays in the DVD player, then the previous disc is faulty.
    • Some recordable discs may not play correctly because of the quality of the recording, the physical condition of the disc, or the characteristics of the recording device or authoring software used.

  5. Remove the disc from the DVD player.
  6. Turn off the DVD player.
  7. Unplug the power cord of the DVD player from the AC outlet.
  8. Let the DVD player remain without power for 1 minute.
  9. Plug the power cord back into the AC outlet.
  10. Turn on the DVD player.
  11. Insert the disc into the DVD player.
  12. Attempt to play the disc.
If still persists, its time for your device to get serviced.

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