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Staining between glass in oven doors of Kenmore electric stove

Last Summer we bought a Kenmore double oven electric stove, model #60003 from Sears and there is staining in between the glass of the oven doors now, which I would like to remove. They look like drips coming from the top inside the two pieces of glass that have dried up.
After calling the service department today, since it is still under warranty; they told me that it is a cosmetic problem, caused by moisture while cooking getting past the gaskets and that it is not a warranty problem.
I would like to know how difficult it would be for me to take the doors apart to clean in there and if anyone would have a diagram of the door parts, so I would have some idea on what I was doing? From checking online it sounds like it is a common problem with all stoves and with other makes, some are a nightmare to put back together again:-(!
Thanks for your help and advice.

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  • jennifershop Apr 29, 2009

    I have the same problem.  There is a stain in between the 2 pains of glass.  A tech told me that they are aware there is a problem, but no fix.  Let me know if you have a solution.  Thanks.

  • pomlady Feb 08, 2010

    Thanks for your tip; yes I have done that too, I used a bamboo skewer with a rag to get in there; the oven is a double, little oven on top; big oven on the bottom, so a bit tricky to clean the bottom oven glass like that without removing the door but do-able by doing it backwards; opening up the oven and putting the skewer inside the oven area and pushing it into the space between the glass. Actually, there are two spaces, the outside of the door has a solid glass; then there are two pieces of glass beside that one, so a space between the outside and one piece of glass, then a space between the second and third piece of glass.
    I had the repair guy come in and show me how to clean them by taking them apart and also see what it looked like inside so I knew what the heck I was doing! and took pictures while he did it for next time I want to take it apart myself. I helped him get one of the pieces of glass seated inside (the third piece); that was the only trouble he had; as there is little hanging brackets for the glass to sit on inside the doors. Not something I really want to tackle alone unless I have to but guess I could~.
    Thanks again for replying.
    I have streaks in there too again from cooking and since I had the repair guy in, I have shoved up the bamboo skewer with the windex cloth at least twice. You just can't keep them clean; unless you don't use the ovens. It is a stupid design in my opinion but I do like the other aspects of the stove.

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I had the same problem with my Kenmore elite. Also told they would not cover it under the warrenty. Seems like alot have this issue with these inner glass panels.
It is a nightmare to remove the glass yourself.
But before you go and pay $150 for a service tech, try this:

Under the oven door there are large vents. If you remove the bottom drawer, you can get better access to them. Or you can remove the oven door entirely and lay it on a blanket...this is not that hard to do.

Buy a bottle cleaner brush with an extra long handle.
Tightly tie a sock around this and spray all over it with Windex. Push thru the vents and wipe, wipe, wipe.
It might take awhile to get it all clean, but it works.
You will need a long handle though..and something flexible. So that bottle cleaner brush works well.

I did it about 6 months ago and worked great.

Unfortunately, just recently I cleaned my oven after allt he holiday cooking spills.
And voila...tons of dark streaks running down the inner glass.
So I will do the windex trick again.

They do need to come up with something better considering the costs of these ovens!!


Posted on Feb 08, 2010

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I have same problem. Called Sears (I had extended warranty) and the tech came out and cleaned for me. He said it is a problem and Sears will do 1 free cleaning. He recommended not having anything drippy drip in there (duh), and I will be covering the holes whenever I use a spray cleaner. Bad design I say!

Posted on Feb 08, 2010

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