Question about LG 32LX1D 32 in. LCD Television

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(Built in) TV GUIDE Screen is black except for small channel preview window on top-left.

LG 32lx1d LCD TV... TVGUIDE is a black screen except for a small channel preview on the top left-side of the screen. It started one morning when I turned the TV on and it wanted me to select my local cable provider. Being so early in the morning, I think I picked the wrong one and my TVGOS has not worked since. I would like to reset TVGOS (TV GUIDE ON SCREEN) and start all over with the setup...

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  • ake341 Apr 19, 2009

    After a month or so I had the same with my LG 32LX1D TV. I can see black screen except a small window at the upper left corner. No help from LG.

  • peteercolino Apr 30, 2009

    TV GUIDE TVGOS BLACK BLANK SCREEN LG LCD TV - I have a solution that worked for me and don't mind helping anyone. Email me at introspectionx2@yahoo.com and put "TV GUIDE" in the subject line of the email. If I don't reply in a day or so its because you got caught in my spam filter and try again or leave a comment on here. I am VERY pleased that I have solved this problem and beat them at their game with very little out of pocket expense.

  • Anonymous May 23, 2009

    same

  • glvicik May 11, 2010

    Hi, I have emailed a couple of times and no reply. Has anyone gotten the needed file yet? If so, I would love to get it from you. Email me at maxx5@cox.net Many thanks...

  • kenmeier May 11, 2010

    I tried emailing Introspectionx2@yahoo.com several days ago but no response. Can some one email me the solution at kenmeier@mac.com thanks ken

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After purchasing a "service remote" and then buying a new "Main Board-Analog" which didn't fix the problem, I spoke with tech support who then emailed me an "EPK" file. Basically the computer board inside the television needed to be updated since this whole digital conversion is happening.. However this incident has given me tremendous knowledge of what to do and how to troubleshoot and how to reset my own TV with all the hidden menus that you never knew you had. Don't be tricked into buying a mainboard or even paying a diagnostic fee. If your TV GUIDE screen goes blank and all you see is a small channel preview screen in the top left corner, chances are all you need is the EPK file update. I received the update file in my email, I downloaded it to an SD card, inserted the SD card into my 32LX1D LG LCD TV and it did the rest. It was too easy. Most newer LG TV's are coming with a "SERVICE USB" so you can attach a "jumpdrive" or some other storage to it. These so called "Authorized Service Centers" are a hoax. WHen you bring your TV into them they charge you a "diagnostic fee" ranging from $50-$150 just to diagnose it, then they tell you that that can also be applied to the cost of the repair. All the service center does is call a special priviledged tech support 800# for LG to find out what to do. I've replaced and removed my own Main board. You gotta learn the game people, its all a big game to keep the revenue coming long after the sale of the TV. Which is why nowadays automobiles are manufactured with parts that were made to break intentionally to keep bringing you back.

Posted on Apr 30, 2009

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I have the same tv and same problem. Sent you an email as instructed. Please forward the file ASAP, thanks!

Posted on Oct 09, 2011

  • Chuck Urban
    Chuck Urban Oct 11, 2011

    Exactly where did you obtain the EPK file from? It appears LG will not send the file out to anyone, so how did you get it?

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