My dvd/cd drive does not open even if i try "eject" through the explorer

Press the Windows key + E to open Windows Explorer or File Explorer.
Click on Computer or My PC on the left pane of the window.
Right-click on the CD/DVD/Blu-ray drive icon and select Eject.

Good question. The images on the website are not good enough to determine where to put in a CD/DVD. The specifications from the site state that there is a DVD/CD drive, which is good because many new desktops don't come with a DVD/CD drive.


My recommendation is to right-click on the Windows Start button and open Windows Explorer. In Windows Explorer, click on the computer. You should now see your DVD/CD drive under the line Devices with Removable Storage. Right-click on the DVD RW drive and select "Eject" and the drive should open.


Good luck,

Paul

If there is no "Open" button for the drive then normally they are opened by pushing on the DVD/CD tray itself momentarily. It only needs a short positive push and the drive tray should slide out.

on the dvd drive below the tray normally on the right hand side there is a little hole get a pin or something to fit the hole and insert it into it while doing this the disk tray should manually open this should allow you to get your disk out :)

try method 5 listed on this site:

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/larry_1fe25e09c54eece2

When you say "not eject", I'm assuming you have tried ejecting from a physical button on the drive as well as selecting eject in Windows Explorer. If not, give it a try. If still a problem, note a small hole in the drive. Open a paper clip and gently place one end in the drive. The drive should open. Hope that helps.

WHen the CD is inserted, you can rigtclick it in Windows Explorer, and select Eject. That way the CD will be ejected even if you cannot find the button.

the door may be stucked due to dust in door gears.

does the light come on on the drive ? have you tried straightening a paper clip an putting it in to the little hole to push the draw open this may make it work if its stuck or try right clicking the drive in explorer and choosing eject from there
good luck

try a firmware update, this info should be available from LG.