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Anonymous Posted on Sep 23, 2013

Front loading LG Washer Model #WM2277HS - The soap dispenser tray won't pull out. It's like a kitchen drawer that has utensils stuck in the drawer. ?????

5 Related Answers

Anonymous

  • 3 Answers
  • Posted on Feb 10, 2008

SOURCE: lg wm1812cw front load washer

We had the same problem- for us it was because we were mixing laundry booster (Oxyclean) with liquid soap in the dispenser. It seems the water running through the tray had insufficient pressure to properly flush the tray out, so residue accumulated on the back & underside of the tray. Our water pressure is good here, and we don't use a water softener or filters that can reduce the pressure. Unfortunately it seems to just be a bad design of the soap dispenser tray.

We also had a problem with water/bleach leaking from our soap dispenser- when we used the bleach compartment in the dispenser we got leaks dripping onto the floor from behind the front cover of the washing machine. It was running down the front of the washer behind the front cover & coming out onto the floor. The repair guy said this was because the dispenser tray was pulled out too far, but the reason we were pulling the soap tray out so far was because the bleach compartment was too far back in the tray to use if we didn't. Now we just leave the drawer partially closed & pour the bleach directly into the soap compartment along with the soap.

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Anonymous

  • 135 Answers
  • Posted on Apr 08, 2008

SOURCE: LG WM2277HS - water backing up into soap dispenser

The pipe from the soap dispenser to the tub is quite large, it seems as if the water isn't getting out of the dispenser quick enough. Pull the whole dispenser out of the machine. There is a release clip at the back of the cup with the tray fully open. Clean out all soap residue and scum. Sometimes there is also a spot or setting for liquid or powder detergent. Adjust accordingly. Reassemble and try it again.

Anonymous

  • 489 Answers
  • Posted on Apr 28, 2008

SOURCE: soap dispenser not working

It sounds like the water valve has a clogged filter.  Shut the cold water to the washer off, disconnect the hose and remove the filter screen in the washer water valve.  Clean out the filter with toothbrush.  Reinstall and everything should be ok.

Anonymous

  • 1 Answer
  • Posted on May 17, 2009

SOURCE: Soap dispenser stuck on LG WM2277HW

Great advice. I used a portion of you plan. Pulled off the top, but since the softener cup is on the right, I only uncliped the 3 clips on that side of the assembly. With those loose, I could pry gently up on the back portion of the assembly lid, and the drawer pulled out.

I also see no need for the cover, other than a measuring device. So removed the screws at the front, pushed the assembly back into the washer, and unclipped the rest of the lid. Once the lid of the tray assembly was off, it was easy to remove the softener cover. The only challenging part was getting the re-closed assembly to go back into the cut-out in the face metal. I got caught a couple times, but getting my hand up under the assemble allowed be to push evenly up on both sides as I pushed it forward into place.

Now the door works fine again. Seems to be a significant design flaw by LG.

Hope the helps other.

Anonymous

  • 1543 Answers
  • Posted on May 23, 2009

SOURCE: Fabric softener not draining

Remove the dispenser drawer by pushing down on the tab at the center back and pulling drawer out. Now, remove the top of the fabric softener compartment and the parts of the soap dispenser and clean them all out. An old toothbrush often helps. Reassemble and replace. They should siphon out now.

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The soap dispenser then opened up fine. I cleaned out the soap dispenser from any crud that developed in it. Now it opens and closes nicely.

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It is a rare problem but I've seen it happen.  The only way to resolve this issue immediately is to remove the top of the washer to gain access to the dispenser.  The dispenser can be disassembled by unsnapping the top section where the hoses are connected.  Once the top section is lifted, you can safely pull the drawer out.  Not sure what happened but more than likely the water dispenser has warped downward causing it to jam the drawer.  Recommend replacing the dispenser to resolve this problem.
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LG WM2277HS - water backing up into soap dispenser

The pipe from the soap dispenser to the tub is quite large, it seems as if the water isn't getting out of the dispenser quick enough. Pull the whole dispenser out of the machine. There is a release clip at the back of the cup with the tray fully open. Clean out all soap residue and scum. Sometimes there is also a spot or setting for liquid or powder detergent. Adjust accordingly. Reassemble and try it again.
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Hiya Vanch... disconnect the electric.. remove the lid screws at the rear.. slide from the front to the back with lid.
Depress the tab at the top of the drawer "gently" whilst easing the drawer from the machine.
Refit lid.. connect up to electric.. Sorted!!

Regards Faggly
0helpful
1answer

Soap dispenser not working

It sounds like the water valve has a clogged filter.  Shut the cold water to the washer off, disconnect the hose and remove the filter screen in the washer water valve.  Clean out the filter with toothbrush.  Reinstall and everything should be ok.
2helpful
2answers

Lg wm1812cw front load washer

We had the same problem- for us it was because we were mixing laundry booster (Oxyclean) with liquid soap in the dispenser. It seems the water running through the tray had insufficient pressure to properly flush the tray out, so residue accumulated on the back & underside of the tray. Our water pressure is good here, and we don't use a water softener or filters that can reduce the pressure. Unfortunately it seems to just be a bad design of the soap dispenser tray.

We also had a problem with water/bleach leaking from our soap dispenser- when we used the bleach compartment in the dispenser we got leaks dripping onto the floor from behind the front cover of the washing machine. It was running down the front of the washer behind the front cover & coming out onto the floor. The repair guy said this was because the dispenser tray was pulled out too far, but the reason we were pulling the soap tray out so far was because the bleach compartment was too far back in the tray to use if we didn't. Now we just leave the drawer partially closed & pour the bleach directly into the soap compartment along with the soap.
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