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Lost space on new hard drive

I purchased a new 500GB hard drive for my laptop (Dell Inspiron E1505) as well as an external case and software to clone my old drive. The software is CMS Products Data Transfer software. The drive is a seagate 500gb 2.5" SATA. I installed the drive in the case, hooked up the USB cable, went to disk manager in Win XP and initialized the drive. Then I formated the drive with only one partition taking up all the available space (something like 460gb i think it said). Then i installed and ran the software. After that I was able to view all the files on the new drive, so I assumed it worked properly. I removed my old drive and installed the new one in the laptop and tried to boot up. It wouldn't boot. It gave me some kind of disk error (don't remember exactly what), so I put the old drive back in. It booted up fine. When i tried to view the new drive again, it said it wasn't formated so I went back to disk manager. Now in disk manager it says the drive is only a 54gb drive and doesn't show any unallocated space. I tried formating the drive, but it won't let me format it any larger than 54gb. What happened to the rest of the space and how do i fix it?

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  • bee_man Apr 19, 2009

    if i delete the partition and try to format it only gives me the option to make a partition. when i try to make the partition it only lets me allocate the 54gb to the partition. i don't understand why the drive was fine when I started, and it wasn't untill after i was done copying everything over and install it in my laptop that now it says it's only a 54gb drive (which was the size of the old drive).

  • Mark Gough May 11, 2010

    does your windows xp cd already have sp2?



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Delete the 54GB partition it made and try formatting again. dont do a quick format. Make sure to not interrupt it.
if its the type with 2 usb plugs try plugging them into 2 ports that are furthest away from each other. USB devices are usualy 5v and can be powered by the extra usb plug sometimes using 2 on the same channel doesnt have enough juice and it will error formatting or copying large files.

If that doesnt fix it return it for an exchage, sometimes drives are fualty but its not likely to happen twice in a row.

Posted on Apr 19, 2009

  • Mike  Petrowsky
    Mike Petrowsky Apr 19, 2009

    ahh ok I think i know whats going on here. The image that you created on the other driver and then you moved it to the new drive. This is common when moving disk images, not alot of them will write the image to a new sized disk. You best bet would be to fdisk and delete the partition. Then use fdisk to recreate the partition.
    The easiest way to use FDISK is to go to and download a old win98 or winMe bootdisk, FDISK is included on them. Or you can find a bootable ISO image to burn to a CD that has some disk tools. Did the new H.D.D. come with any disk or CD, usually those can repartition it out correctly or do a low level format to restore it to factory condidtion.

    Also if all fails you can get a RMA from the manufacturer if its still under warrenty.



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