Question about Microsoft Xbox 360 Console

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Please insert this disc into a xbox 360 console white screen

Recently like half of my original games give me a white screen about inserting disc into an xbox 360 console with and without the hdd connected. Somtimes it even gives me unrecognized disc. Backups give me Open tray when i insert them. I have tried to clear my cache and leave my xbox unplugged for a bit but nothing seems to work. HELP! Please hehe

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  • d_murph21 Apr 07, 2009

    I have the same problem and my xbox is out of warrenty. HELP!



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  • 7 Answers

I just had a similar problem, sent it away in it's coffin yesterday :(

Posted on Oct 01, 2007


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Why won't the xbox read any disk after installing the xbox live

This is a common problem with old xbox 360 consoles.If your console is still under warranty, try getting a replacement by visiting the support website at

If you are no longer covered by insurance you can do an old trick I used to do with my old xbox 360.
Open the disc tray and insert the disc, as soon as you insert the disc in the console, hit your xbox on the top surface a few times, around 3, by this I mean slap it. it might take a few tries but it worked me.

However, if you are having problems with a specific disc, you should try cleaning the disc with a clean cloth. If that doesn't work, you can borrow the same game from a friend or try to obtain a temporary copy. Download the game to your hard drive and insert the original game, it should work flawlessly.

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Customer support: 1-800-4MY-XBOX

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