Question about Whirlpool Water Heaters

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We are not getting heat.Does the unit make a

Brand new
Whirlpool 20 gal electric Water Heater.
we are not getting heat.Does the unit make a
sound to let you know its in operation?Is the product wired ready to
go, other than the plug?
We are getting nothing from the water heater.

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1. The unit may make a slight sound as it heats the water.
2. The product is wired ready to go other than the plug
3. Check to be sure that you have connected the plug correctly.
4. Check the receptacle that you are plugging into, to be sure it is energized
5. If you have a voltmeter, check the voltage where the plug connects to the tank.
6. Turn up the thermostat to the desired setting.
7. If no heat after an hour, then unit is defective

Posted on Apr 19, 2009

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Water heater heats water and then cuts off. I replaced the lower element with a guaranteed for life element. It still heats up and cuts off. There is a control box on top that allows for an easy reset. ...


1) Bad thermostat or thermistor depending on model.
Whirlpool/Craftmaster/American energy smart has control box on top, and you can order parts from Whirlpool.

2) Copy following links to help identify product.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

3) Add a comment with more detailed information:
You have electric water heater.
Unknown brand, possibly energy-smart.
Unknown control box.
Cut off? Do you mean 'reset' is tripped?

4) Whirlpool energy smart requires 10 gauge wire and 30 amp breaker.
Control panel may not function with undersized electric supply.
Control panel has blinking-light errors ... if no error code then maybe the control box is bad.

Jan 18, 2013 | Water Heaters

2 Answers

My hot water heater won,t stay lit


Question posted under Reliance tank-type gas water heater.
Look at label on side of unit and add comment with brand, model and type heater, because the answer depends on which brand and type water heater you have.
Information below is for Reliance tank-type.

First of all, you need to clean the air intake located on bottom of unit.
The fact that the pilot will light indicates that you are getting gas, but the gas control might be bad, or the unit suffered FV failure from overheated combustion chamber and might require part replacement.
To get a good gauge of situation, clean the air intake first, and then add a comment.
Look at image for inspecting air intake.
Then use feather duster and/or compressed air to clean flame trap, arrestor screen (air intake)
http://waterheatertimer.org/images/Flame-trap-inspection.jpg

ADD A COMMENT with more detail.
Additional resources:
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html
http://waterheatertimer.org/How-to-replace-thermocouple.html

Sep 26, 2012 | Reliance & 30 Gal LP Gas Water Heater

1 Answer

Model ee3j50rd045v whirlpool electric water heater is heating fairly well but the diagnostic light turns on and off and makes a clicking noise when doing so. This usually occurs after you run water for a...


The only Whirlpool electric heater I know with control board is Energy Smart electric:
Open following link to identify product and download sample manual:
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

First of all, the water heater is always full of water.
When you turn on hot water tap, hot leaves top of tank, and new cold water immediately enters bottom of tank through the dip tube. The tank never has air pockets as these would damage tank as explosive steam would fill that pocket ... remember they used to run locomotives with steam power.
So the tank is always full of water, and you know that since no air comes out of the hot water faucet.
http://waterheatertimer.org/How-it-works.html

You did not say if this is new heater, or if heater was working correctly and stopped functioning.

What you describe does not sound normal.
I suggest calling Whirlpool at 1-877-817-6750.
You need to have serial number and model number from label on side of tank so product can be fully identified by Whirlpool.

If control board is bad, they will know and will sell you new board.
Installation is easy, and wires are color coded.
Replacement comes with instructions.

Add a comment with your experience so others with same-similar problem can benefit.

Add a comment for more free help.
Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Mar 25, 2011 | Whirlpool Water Heaters

1 Answer

I have a Whirlpool 40 gal. electric water heater with a box on top that lights up and blinks to let you know of any problems. The other day it blinked that the upper element was defective, I installed a...


It sounds like the box is bad.
http://waterheatertimer.org/Whirlpool-Energy-Smart-electric.html

For second opinion:
Call Whirlpool number that shows in manual.
Person answering phone will want product number and serial number that is located on label on side of tank

Manual says:
1-877-817-6750
When calling for assistance, please have the following
information ready:
1. Model Number
2. 7 Digit Product Number
3. Serial Number
4. Date of Installation
5. Place of Purchase

Dec 27, 2010 | Whirlpool Water Heaters

1 Answer

Sounds like a squirrel inside water heater


Hi,
The noise is inherent in electric hot water heaters. It is the noise that the water makes when it is being heated by electric heating elements. Mineral buildup on the elements can make it worse, so changing the elements can help...but will not totally elimenate the noise. When I install a new tank and turn it on all I have to do is listen to it to see if it is working or not...even brand new will make a sound...it is the sound of hot water... :-)

heatman101

Mar 25, 2010 | Rheem 30 GAL ELEC SHORT Water Heater 6YR...

1 Answer

How to install a new temp sensor Whirlpool electric water heater


The instructions for installing the sensor will probably included with the new part. Also, when you receive the part and actually see it, you will probably know where it will go. Sometimes, things like this happen even with new units. I have had bad thermocouples on brand new units right from the factory. It happens and unfortunately it happens to us sometimes. Good luck and if you get the part and still have trouble, contact them again. If you would have bought a GE (Rheem) unit, they would have sent a tech out to your house at no cost. I'm not a fan of Whirlpool water heaters.

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