Question about SanDisk Sansa c200 MP3 Player

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Screen is not turning on

The lights on the side are turning on but the screen is black and whenever the screen does turn on it usually freezes

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  • charres1020 Sep 19, 2007

    the lights near the screen r fine( u know the ones under the buttons) but nothing else is working

  • charres1020 Sep 21, 2007

    not really what i asked 4

  • charres1020 Sep 21, 2007

    ok well, if u have anymore suggestions, plzz tell me but the whole screen won't turn on but the buttons on the right side of the device, the lights that go off under the back, front, mini menu, and menu are turning on, the blue lights

  • hell rider Nov 02, 2007

    screen is black wen i turn it on help me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!



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Try connecting the device to your computer without the battery. If the device shows up under My Computer, right click on it and select format. This will delete all the music on the device. If it does not show up, you will need to call SanDisk to have a firmware file sent out. SanDisk Technical Support 1-866-726-3475 Best of Luck.

Posted on Sep 19, 2007

  • Timothy D
    Timothy D Sep 21, 2007

    I dont know how else to interpret "the lights on the side are turning on but the screen is black and whenever the screen does turn on it usually freezes".

    Sounds like your music on the device has caused it to no longer function. Ergo, my solution will solve your problem.

    Best of Luck.



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See image full size:

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