Question about GE Profile PSW26P Stainless Steel Side by Side Refrigerator

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GE Profile PSS26SGPASS refrig - ice dispenser auger motor

The aluminum casted auger motor casing failed and broke off at one of the screw mounts so I am forced to replace the whole motor. My problem is where the the u-shaped drive auger bracket attaches to the motor drive shaft. It is held on by one of those special speednut clips with the hexnut which GE refers to as the J-nut. I ended up cutting it off with my dremel as I have to replace the motor anyway.
But, how am I going to tighten down the new one as it appears to require a special tool. The hex nut has two notch bump outs machine into it so a standard wrench or socket will not be able to get a clean bit on the nut.

Are special sockets available or any other ideas. If I am forced to call a GE repair person, I've already done half the work at least.

Any thoughts?

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Posted on Jan 02, 2017

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SOURCE: Ice Dispenser not working on PSS26SGPA Stainless Side by Side

I have a Kenmore Side by Side with the same problem. Sears says the dispenser can not be replaced as a unit. I have to remove the bucket and free the cubes jamed in the dispenser by hand weekly. I've found the same problem listed for Whirlpool Side by Sides. Appears like a design change is needed. T. Macaluso

Posted on Oct 05, 2007

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SOURCE: the auger on my ice dispenser is broken

that is not true you can buy the parts seperately if you want to I will get the part # tomorrow for you just please rate me

Posted on Jan 05, 2009

  • 531 Answers

SOURCE: Ice Dispenser GE Profile PSS26SGPA

the best way to tell you call service

Posted on Apr 01, 2009

  • 1 Answer

SOURCE: GE refrigerator model GSS22 WGMD ice maker motor

If you cant manually turn your auger motor, it may be bad. Does it dispense solid ice or no ice at all? Another thing may be your control panel. That could be bad too, it's the one sending juice to both your solenoid and auger motor.

Posted on Jul 24, 2009

  • 31 Answers

SOURCE: My GE Model #GSS25WSTSS does not dispense ice from

you are going to have to bend it to fit,

Posted on Sep 29, 2009

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1 Answer

I have a GE Profile Artica. Dispenser is not dispensing ice even though ice bin is full. When i press the for ice to dispense , the light dims and the compressor stops.


Try taking out the ice bin press the door light switch and dispense ice button at the same time and see if the motor bracket turns without the ice bin in place. It is possible you have ice in the bottom of the bin that is frozen and jamming the movement of the auger. If not the problem may be a defective auger motor=> WR60X10259 Auger-Motor
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I have a GE Profile Performance side by side refrigerator and I can no longer get ice through the door. I can get water but the ice and crushed ice just humms . It does not dispense. Any ideas?


The humming you hear is probably coming from the motor not being able to turn the auger. Check to see that the auger is intact. I have seen where they come apart and get jammed up. Here is the part to order in case you find it bad.

The part comes with a 365 day, any part, any reason return policy.

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THere is a plastic "hub" at the back of the bucket which attaches to the auger. THE "hub" catches a "fork" like device at back of ice maker which turns. The "fork" turns and in turn is supposed to turn the auger. That plastic hub could be torn up, broken, jammed, or otherwise not working correctly. That is what is wrong with mine.

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Check to se that the auger is turning when you push the button for ice. If not, replace the auger assembly or the auger motor!!

Jan 31, 2010 | GE Profile 26.6 cu. ft. Side-by-Side...

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GE profile side-by-side water dispenser works, no ice though


Ice maker bad or the ice maker water valve mounted on the same bracket as the dispenser is bad. These frigs are prone to bad ice makers after a few years.

Sep 29, 2009 | GE Profile PSW26P Stainless Steel Side by...

1 Answer

GE refrigerator model GSS22 WGMD ice maker motor


If you cant manually turn your auger motor, it may be bad. Does it dispense solid ice or no ice at all? Another thing may be your control panel. That could be bad too, it's the one sending juice to both your solenoid and auger motor.

Jul 09, 2009 | GE Profile PSW26P Stainless Steel Side by...

2 Answers

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Hi, I have had a similar situation. In my case the filter needed to be replaced. Otherwise the water solenoid is bad or clogged. And check the water supply valve. Best of luck. , Tim

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1 Answer

GE GSS25LGM Ice maker not dispensing ice


You have one of three things wrong. The auger motor is frozen up, the ice bucket is broken or you need to dump out any ice, run warm water through the entire ice bucket, dry it out and try again with fresh cubes. My guess is the auger motor is frozen. You can buy a vinyl boot that covers the auger motor to prevent moisture buildup and freezing from GE Parts at 1-800-626-2002

Nov 21, 2008 | GE GSS25LGM Side by Side Refrigerator

1 Answer

Dispenser doesn't dispense


ICE AUGER IN BIN IS BROKE,REPLACE,WATER VALVE TO DOOR WATER DISPENSER IS BAD,LOCATED ON BACK BOTTOM OF REFRIG.REPLACE,THANKS-MIKE

Mar 21, 2008 | GE Profile Arctica Stainless Steel Top...

2 Answers

Ice Dispenser not working on PSS26SGPA Stainless Side by Side


This is a common problem with this GE and "lookalike" models. The dispensers first break the front plastic drum that holds to the auger and eventually cracks the rear circular sleeve as well. Pieces from the drum usually fall off and are even dispensed with ice ... eventually the drum is damaged enough that the auger no longer operates. The motors on these units, however, continue to operate.

You can receive the replacement parts needed to make the ice maker auger operate again by visiting the GE parts website. A usual repair will run $40-60. Unfortunately, the design of the replacement drum has not changed, so be prepared for this to happen again.

Best of Luck.

Apr 24, 2007 | GE Profile PSW26P Stainless Steel Side by...

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