Good Morning Misty, thank you for your post!
It is a good idea to clean the
ice dispenser and ice container if the ice dispenser sticks or before
contacting an experiencing technician to assist further.
1.
First, stop ice
production by lifting the wire signal arm to the "up" or OFF position
(side-mounted) or the ice maker's On/Off power switch turned Off-set to the "O"
position (rear-mounted).
2.
Remove ice
container by lifting up and out. Empty and carefully clean the container with
mild detergent. Rinse with clear water. Do not use harsh or abrasive cleaners.
Allow ice container to dry completely before replacing in the freezer.
3.
Remove ice chips
and clean the shelf and chute that supports the ice container.
4.
Replace the ice container. Lower the wire signal
arm on the ice maker to the "down" or ON position (side-mounted) or
the ice maker's On/Off power switch is turned On-set to the "I" position.
(rear-mounted) and the ice maker will resume production.
I hope these troubleshooting tips help you in some small
way.
Thanks for your reply, but everything INSIDE the freezer is working properly including the ice dumping into the chute in the door. My problem is that the flap that allows the ice to fall into a glass no longer opens. I think I have found the solution... a faulty "heat motor" that pushes on a spring to open the flap (Frigidaire pt. # 218740000) and I have one ordered. Thanks again for your suggestion.
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The description says you have an LG fridge? I may need the entire model # from the sticker inside the fridge to tell for sure, but there is a motor behind the dispenser controls that opens the door. Let me know if you need more help. Also, you can view parts and diagrams at http://www.appliancepartspros.com/.
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