Question about Microsoft Windows XP Professional

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Whenever i start to dowload any file from internet it restarts my Windows XP. Therefore i am never able to download anything. i am using ie6 and opera 9.6.

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  • Mike  Petrowsky
    Mike Petrowsky May 11, 2010

    so when you try to download anything it just restarts? Do you get a blue screen? Or any error?
    What kinda of computer is it, and how much memory and diskspace?

    Let me know and I will try to help.

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  • Microsoft Master
  • 1,996 Answers

For starters, purge your browser cache and right click the IE icon and see if you can start it without add-ons...(I don't remember if that was available back then.) If so, I would update it to IE7 at the first opportunity, at least. If you go to windows update will it download and install your updates?
This behavior may be an indication of malware installed on your system...If you have access to another internet connected computer I recommend you go to www.malwarebytes.com and download and install their anti-malware software and run a quick scan of your system. Fix any problems it detects.
Also available is MS's troubleshooter for IE available by clicking here
Report back with your findings and we'll take it from there...

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



Posted on Apr 21, 2009

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Posted on Jan 02, 2017

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2 Answers

Microsoft updates do not install


You have not said which OS you are using so; from http://support.microsoft.com/kb/943144

When you try to install Windows updates from the Windows Update Web site, the Microsoft Update Web site, or by using Automatic Update, you receive a message that the update is not installed successfully. Additionally, the update is not displayed in the update history.

You may experience this issue in the following scenarios:

Scenario 1 You try to install updates after repair a Windows XP installation by using the Windows XP CD.
Scenario 2 You perform the following operations before you try to install Windows updates:

You perform a new installation of Windows XP Service Pack 2 (SP2).
You visit the Windows Update Web site, or the Microsoft Update Web site.
Note When you visit the update Web site, the latest version of Windows Update software will be installed in your computer.
You install Windows XP Service Pack (SP3) without a restart.
You try to install Windows updates after the install of Windows XP SP3.

Then cause ;

This issue occurs because the Wups2.dll file that is included in the latest version of Windows Update is not installed correctly.

For scenario 1, the registry entries that correspond to the Wups2.dll file are missing after the repair install of Windows XP. The release version of Windows XP does not contain the Windows Update software.

For scenario 2, the registry entries that correspond to Windows Update are changed back to the Windows XP SP2 version if you did not restart the computer before you install Windows XP SP3. The registry entries for the Wups2.dll file are changed to pointing to the Wups.dll file that is included in the release version of Windows XP SP2.
To resolve this problem, use one of the following methods;

Method 1: Download and install the Windows Update Agent,
For an x86-based computer; http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.4.7600.226/WindowsUpdateAgent30-x86.exe

For an x64-based computer http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.4.7600.226/WindowsUpdateAgent30-x64.exe

Method 2: Register the Wups2.dll file,

To have MS register the Wups2.dll file in Windows for you, go to http://support.microsoft.com/kb/943144#FixItForMeAlways.

If you prefer to fix this problem yourself,

To register the Wups2.dll file in Windows, follow these steps:

1. Stop the Automatic Updates service. To do this, follow these steps:
a. Open the Command Prompt window. To do this, click Start, click Run, type cmd, and then click OK.
b. At the command prompt, type the following command, and then press ENTER:
net stop wuauserv

2. Register the Wups2.dll file. To do this, follow these steps:

a. At the command prompt, type the following command, and then press ENTER:
regsvr32 %windir%\system32\wups2.dll

Note For a computer that is running Windows XP Professional x64 Edition, type the following command, and then press ENTER:
regsvr32 %windir%\syswow64\wups2.dll

b. Click OK if you receive a verification message.

3. Start the Automatic Updates service. To do this, type the following command at the command prompt, and then press ENTER:
net start wuauserv

4. Exit the Command Prompt window. To do this, type exit at the command prompt, and then press ENTER.

Jun 02, 2011 | Microsoft Computers & Internet

Tip

How to uninstall Internet Explorer 8 if SP3 is installed after the IE update?


Here are the steps to uninstall Internet Explorer 8 Beta from the computer:
Note: These steps are only for Windows XP with Service Pack 3.
1) Click on Start, click on my computer.
2) Browse to C:\WINDOWS\
Note: You will have to unhide the files and folders:
1. Start Windows Explorer. To do this, click Start, click Run, type userinit.exe , and then click OK.
2. Click Tools, and then click Folder Options.
3. Click the View tab.
4. Click Advanced Settings.
5. Under Hidden files and folders, click Show hidden files and folders, click to clear the Hide Protected Operating System files (recommended) check box, and then click OK.
3) Double click on the folder “ie8′.
4) Double click on the folder “spuninst”.
5) Double click on the executable “spuninst.exe”.
Follow the prompts and then click on “Finish” to restart the computer.
Your Internet Explorer will roll back to the previous version (IE7 or IE6).

on Jun 19, 2008 | Microsoft Windows XP Professional for PC

2 Answers

I am running Windows 98 Second Edition and am trying to upgrade my Internet Explorer. Any Ideas?


You have not mentioned the current version of your internet explorer.
The Internet Explorer 6 with service pack 1 was the last edition that can run with Windows 98/98SE/ME
IE6 with service pack2 (the service pack can be installed separately) requires Windows XP or later.
So If you are currently on IE5 you can upgrade it to IE6 and install Service pack 1 after the upgrade. You cannot go beyond IE6 SP1 with Windows 98.

Oct 26, 2010 | Microsoft Computers & Internet

1 Answer

New version of window live


hi,
u've to delete a (index.dat) file.
in Vista

C:\Users\<UserName>\AppData\Local\Microsoft\Windows\History\Content.IE5\index.dat

in XP
u've to go this link and remove each index.dat file.

http://www.codeode.com/privacymantra/locations/index.dat/index.html

Sep 18, 2009 | Microsoft Windows XP Professional SP2 Full...

1 Answer

Can't get a Shortcut or Quick Launch for IE6


Hi. Try this:

Click Start>All Programs>Accessories>Windows Explorer.

In the left pane click the + next to your Local Disk C:

Click on the Windows folder name.

Still in the left pane, click on the ie6 folder name.

Now in the right pane, scroll down to the iexplore (Application) file.

Right click on the file name and go down to Send To>. Then select Desktop (create shortcut).

That should put a shortcut icon on the desktop. Then drag and drop it to the Quick Launch.

Any problems, just Comment back.

Thanks fro using Fixya.

Jul 07, 2009 | Microsoft Press Internet Explorer 6

1 Answer

When i download any software file windows xp restart its


Please follow the options :

1. Install latest antivirus.
2. Install new browser i.e Intenet Explorer 8.0 / Firefox 3.0.8 / Safari 4.0
3. Update or install a latest driver of your motherboard.
4. Update your windows by Service Pack 3.

Apr 21, 2009 | Acer Aspire™ T180 PC Desktop

1 Answer

When i download any software file windows xp restart itself ever.


Sir,
It may be a virus / trojan. Update OS and antivirus. and run full system scan. Also download windows defender from microsoft.com and check any unwanted programs to remove.

Thanks Good Luck
Appreciate to rate as "Fixya"

Apr 21, 2009 | Microsoft Windows XP Professional

1 Answer

Internet explorer stopped working


Do you get an error message which asks you send or dont send? if yes, delete all the temporary files by clicking on tools menu -> internet options -> general tab -> click delete button -> click delete all.
If there is no message before internet restarts, then uninstall internet explorer 7 from 'add/remove programs and try in ie6. if that does not work then remove ie6 from 'add/remove windows components' and restart computer then check internet explorer in 'add/remove windows components' and restart again. It should work.

Dec 12, 2008 | Microsoft Internet Explorer 7

1 Answer

Error 25201 and error 25510


so you first install the internet explorer 5 or 6 to the second pc...........

you can download it from these websites......

www.microsoft.com/downloads/details.aspx?FamilyID=1E1550CB-5E5D-48F5-B02B-20B602228DE6

www.softwarepatch.com/internet/ie6.html

www.stanford.edu/services/ess/pc/ie.html

and then try once........

if problem persists then reinstall win98 it takes just 10 mins...
if have important files then just give save all files.. while installing...
this will solve ur problem...
if it asks some specified file is missing then just go to first pc & give that file for search then

Feb 10, 2008 | Microsoft Windows 98 for PC

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